General Manager in Training - Retail

Love's Travel Stops & Country Stores•Zanesville, OH

About The Position

At Love’s, Operations Managers assist with and oversee daily operations to drive efficiency, quality, and customer satisfaction. The role involves leading a team, managing processes, and executing strategies to grow sales and meet organizational goals. It offers a supportive team environment and opportunities for driven individuals to make an impact. The position has hands-on responsibility for multiple business operations, potentially including a retail store, fuel, restaurant, fresh kitchen, and truck care. It supports the General Manager with operational execution, scheduling, cash integrity, and reporting, while helping maintain the facility and drive sales.

Requirements

At least 2 years of management experience in retail, travel stop or convenience store, big box, grocery, or department store operations.
At least 2 years managing operations with annual sales volume of $2 million or more.
At least 2 years affecting and interpreting budgets and profit and loss statements.
At least 2 years supervising and training 5–10 or more employees.
Ability to successfully complete a pre-employment drug screen and background check; additional screening may include a motor vehicle check and/or DOT physical.
Excellent communication and interpersonal skills, with a focus on customer satisfaction.
Strong customer service, rapport-building, salesmanship, and operational skills, including managing employee-vehicle deployment.
Strong organizational and multitasking abilities, with attention to detail.
Effective teamwork skills.
Ability to use computer programs, systems, and technology tools in daily operations.
Ability to talk, hear, move around, lift up to 50 pounds, and see clearly to perform job duties.
Ability to work varied shifts, including days, afternoons, evenings, nights, occasional overnights, weekends, and holidays.

Responsibilities

Oversee multiple business operations, potentially including retail, fuel, restaurant, fresh kitchen, and truck care.
Help ensure the facility is safe, clean, and well maintained, including restrooms, showers, facilities, and equipment, and conduct safety checks.
Drive sales through efficient ordering, stocking, inventory management, and adherence to merchandising standards.
Assist the General Manager with task execution and completion, scheduling, cash integrity, and daily, weekly, and monthly reporting.
Understand financial reporting, analyze profit and loss statements, and make changes to capitalize on opportunities.
Collaborate with managers on talent acquisition.