General Manager in Training - Retail

Love's Travel Stops & Country Stores•South Hill, VA

About The Position

Love’s Operations Managers assist with and oversee daily operations to drive efficiency, quality, and customer satisfaction. They lead a team, manage processes, and execute strategies to grow sales and meet organizational goals. This role offers a supportive team environment and opportunities for career growth. The General Manager in Training has hands-on responsibility for multiple business operations, potentially including a retail store, fuel, restaurant, fresh kitchen, and truck care. The role supports the General Manager in executing tasks, maintaining schedule and cash integrity, completing reports, and identifying opportunities through financial analysis.

Requirements

  • At least 2 years of experience in retail, travel stop or convenience store, big box, grocery, or department store management.
  • At least 2 years managing operations with annual sales volume of $2 million or more.
  • At least 2 years affecting and interpreting budgets and profit and loss statements.
  • At least 2 years supervising and training 5–10 or more employees.
  • Ability to successfully complete a pre-employment drug screen and background check; additional screening may include a motor vehicle check and/or DOT physical.
  • Excellent communication and interpersonal skills with a customer-satisfaction focus.
  • Strong organizational and multitasking abilities with attention to detail.
  • Effective teamwork skills.
  • Ability to navigate computer programs, systems, and technology tools used in daily operations.
  • Ability to talk, hear, move around, lift up to 50 pounds, and see clearly to perform job duties.

Responsibilities

  • Oversee multiple business operations, potentially including retail, fuel, restaurant, fresh kitchen, and truck care.
  • Maintain a safe, clean, and well-maintained facility, including restrooms, showers, facilities, and equipment; conduct safety checks.
  • Drive sales through effective ordering, stocking, inventory management, and merchandising.
  • Assist the General Manager with task execution and completion, scheduling, cash integrity, and daily, weekly, and monthly reporting.
  • Analyze profit and loss statements and implement changes to capture business opportunities.
  • Collaborate with managers on talent acquisition.
  • Manage operations and employee-vehicle deployment to support customer satisfaction.

Benefits

  • Company-funded tuition assistance
  • Paid time off
  • Flexible scheduling
  • 401(k) with 100% match up to 5%
  • Medical, dental, and vision insurance after 30 days
  • Competitive pay
  • Career development
  • Quarterly bonus program
  • Profit-sharing opportunity
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