General Manager in Training - Retail

Love's Travel Stops & Country Stores•Knoxville, IL

19d•$25 - $35

About The Position

At Love’s, Operations Managers assist with and oversee daily operations to drive efficiency, quality, and customer satisfaction. The role involves leading a team, managing processes, and executing strategies to grow sales and meet organizational goals. It offers the opportunity to make an impact within a supportive team environment. The position has hands-on responsibility for multiple business operations, potentially including a retail store, fuel, restaurant, fresh kitchen, and truck care. It supports the General Manager with operational execution, scheduling, cash integrity, reporting, and financial analysis.

Requirements

At least 2 years of management experience in retail, a travel stop or convenience store, big box, grocery, or department store.
At least 2 years managing operations with an annual sales volume of $2 million or more.
At least 2 years affecting and deciphering budgets and profit and loss statements.
At least 2 years supervising and training 5–10 or more employees.
Ability to successfully complete a pre-employment drug screen and background check; additional screening may include a motor vehicle check and/or DOT physical.
Excellent communication and interpersonal skills, with a focus on customer satisfaction.
Strong customer service, rapport-building, salesmanship, and ability to manage operations and employee-vehicle deployment to ensure customer satisfaction.
Strong organizational and multitasking abilities and attention to detail.
Effective teamwork skills.
Ability to use computer programs, systems, and technology tools in daily operations.
Ability to talk, hear, move around, lift up to 50 pounds, and see clearly to perform job duties.
Ability to work days, afternoons, evenings, nights, occasional overnights, weekends, and holidays.

Responsibilities

Oversee hands-on operations across multiple business areas, potentially including a retail store, fuel, restaurant, fresh kitchen, and truck care.
Maintain a safe, clean, and well-maintained facility, including restrooms, showers, facilities, and equipment, and conduct safety checks.
Drive sales through efficient ordering, stocking, inventory management, and merchandising standards.
Assist the General Manager with task execution and completion, scheduling, cash integrity, and daily, weekly, and monthly reporting.
Analyze profit and loss statements and make changes to capture and capitalize on opportunities.
Collaborate with managers on talent acquisition.