General Manager in Training - Retail

Love's Travel Stops & Country Stores•Laredo, TX

About The Position

The General Manager in Training supports and oversees daily operations at Love’s, helping drive efficiency, quality, customer satisfaction, sales growth, and organizational goals. The role has hands-on responsibility for multiple business operations, potentially including a retail store, fuel, restaurant, fresh kitchen, and truck care. It assists the General Manager with task execution, scheduling, cash integrity, reporting, and operational performance. The position also involves maintaining a safe, clean, and well-maintained facility; managing inventory and merchandising; understanding financial reports; and collaborating on talent acquisition.

Requirements

  • At least 2 years of management experience in retail, travel stops or convenience stores, big-box retail, grocery, or department stores.
  • At least 2 years managing operations with annual sales volume of $2 million or more.
  • At least 2 years affecting and interpreting budgets and profit and loss statements.
  • At least 2 years supervising and training 5–10 or more employees.
  • Ability to successfully complete a pre-employment drug screen and background check; additional screening may include a motor vehicle check and/or DOT physical.
  • Ability to work various shifts, including days, afternoons, evenings, nights, occasional overnights, weekends, and holidays.
  • Excellent communication and interpersonal skills, with a focus on customer satisfaction.
  • Strong customer service, rapport-building, sales, and operational management skills.
  • Strong organizational and multitasking abilities, with attention to detail.
  • Effective teamwork skills.
  • Ability to use computer programs, systems, and technology tools in daily operations.
  • Ability to talk, hear, move around, lift up to 50 pounds, and see clearly to perform job duties.

Responsibilities

  • Oversee multiple business operations, potentially including retail, fuel, restaurant, fresh kitchen, and truck care.
  • Ensure the facility is safe, clean, and well-maintained, including restrooms, showers, facilities, and equipment, and complete safety checks.
  • Drive sales through efficient ordering, stocking, inventory management, and merchandising standards.
  • Assist the General Manager with task execution and completion, scheduling, cash integrity, and daily, weekly, and monthly reporting.
  • Analyze profit and loss statements and take action to capture and capitalize on opportunities.
  • Collaborate with managers on talent acquisition.

Benefits

  • Company-funded tuition assistance
  • Paid time off
  • Flexible scheduling
  • 401(k) with 100% match up to 5%
  • Medical, dental, and vision insurance after 30 days
  • Competitive pay
  • Career development
  • Quarterly bonus program
  • Profit-sharing opportunity
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