General Manager in Training - Retail

Love's Travel Stops & Country Stores•Clayton, MO

10h

About The Position

Operations Managers assist with and oversee daily operations to drive efficiency, quality, and customer satisfaction. They lead teams, manage processes, and execute strategies to grow sales and meet organizational goals. This role has hands-on responsibility for multiple business operations, potentially including retail stores, fuel, restaurants, fresh kitchens, and truck care. The General Manager in Training assists the General Manager with task execution, scheduling, cash integrity, and reporting, while helping identify and act on opportunities to improve financial results. The role involves maintaining a safe, clean, and well-maintained facility; driving sales through ordering, stocking, inventory management, and merchandising; and collaborating with managers on talent acquisition. The position requires working a variety of shifts, including days, afternoons, evenings, nights, occasional overnights, weekends, and holidays, and includes regular physical activity and frequent lifting or moving of items over 75 pounds.

Requirements

At least 2 years of management experience in retail, travel stops or convenience stores, big box, grocery, or department stores.
At least 2 years managing operations with annual sales volume of $2 million or more.
At least 2 years affecting and interpreting budgets and profit and loss statements.
At least 2 years supervising and training 5–10 or more employees.
Intermediate computer skills, including Microsoft Office, Outlook, Word, and Excel.
Ability to successfully complete a pre-employment drug screen and background check.
Excellent communication and interpersonal skills with a focus on customer satisfaction.
Strong customer service, rapport-building, sales, organizational, multitasking, attention-to-detail, and teamwork skills.
Ability to work various shifts, including days, afternoons, evenings, nights, occasional overnights, weekends, and holidays.
Ability to perform physical activities including standing, walking, bending, kneeling, stooping, crouching, crawling, and climbing, and frequently lift or move items over 75 pounds.

Responsibilities

Oversee and participate in multiple business operations, potentially including retail stores, fuel, restaurants, fresh kitchens, and truck care.
Maintain a safe, clean, and well-maintained facility, including restrooms, showers, facilities, and equipment, and conduct safety checks.
Drive sales through efficient ordering, stocking, inventory management, and merchandising standards.
Assist the General Manager with task execution and completion, scheduling, cash integrity, and daily, weekly, and monthly reporting.
Analyze profit and loss statements and act on opportunities to improve results.
Collaborate with managers on talent acquisition.
Lead and supervise employees while supporting customer satisfaction and operational performance.