General Manager in Training - Retail

Love's Travel Stops & Country Stores•Bloomsdale, MO

About The Position

At Love’s, Operations Managers assist with and oversee daily operations to drive efficiency, quality, and customer satisfaction. The role includes leading a team, managing processes, and executing strategies to grow sales and meet organizational goals. It offers an opportunity to make an impact within a supportive team environment. The General Manager in Training has hands-on responsibility for multiple business operations, potentially including a retail store, fuel, restaurant, fresh kitchen, and truck care. The position supports the General Manager with task execution, scheduling, cash integrity, reporting, financial analysis, sales, and talent acquisition. It also helps maintain a safe, clean, and well-maintained facility.

Requirements

  • At least 2 years of experience in management in retail, a travel stop or convenience store, big box, grocery, or department store.
  • At least 2 years managing operations with annual sales volume of $2 million or more.
  • At least 2 years affecting and deciphering budgets and profit and loss statements.
  • At least 2 years supervising and training 5–10 or more employees.
  • Ability to successfully complete a pre-employment drug screen and background check; additional screening may include a motor vehicle check and/or DOT physical.
  • Ability to work various shifts, including days, afternoons, evenings, nights, occasional overnights, weekends, and holidays.
  • Excellent communication and interpersonal skills, with a focus on customer satisfaction.
  • Customer service, rapport-building, salesmanship, and operations and employee-vehicle deployment skills.
  • Strong organizational and multitasking abilities, with attention to detail.
  • Effective teamwork skills.
  • Ability to use various computer programs, systems, and technology tools as part of daily operations.
  • Ability to talk, hear, move around, lift up to 50 pounds, and see clearly to perform job duties.

Responsibilities

  • Assist with and oversee daily operations to drive efficiency, quality, and customer satisfaction.
  • Lead a team, manage processes, and execute strategies to grow sales and meet organizational goals.
  • Take hands-on responsibility for multiple business operations, potentially including retail, fuel, restaurant, fresh kitchen, and truck care.
  • Maintain a safe, clean, and well-maintained facility, including restrooms, showers, facilities, and equipment, and conduct safety checks.
  • Drive sales through efficient ordering, stocking, inventory management, and merchandising standards.
  • Assist the General Manager with task execution and completion, scheduling, cash integrity, and daily, weekly, and monthly reporting.
  • Understand financial reporting, analyze profit and loss statements, and make changes to capture and capitalize on opportunities.
  • Collaborate with managers on talent acquisition.

Benefits

  • Company-funded tuition assistance
  • Paid time off
  • Flexible scheduling
  • 401(k) with 100% match up to 5%
  • Medical, dental, and vision insurance after 30 days
  • Competitive pay
  • Career development
  • Quarterly bonus program
  • Profit-sharing opportunity
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