General Manager in Training - Retail

Love's Travel Stops & Country Stores•Knightstown, IN

About The Position

The General Manager in Training assists with and oversees daily operations to drive efficiency, quality, customer satisfaction, sales growth, and achievement of organizational goals. The role has hands-on responsibility for multiple business operations, potentially including a retail store, fuel, restaurant, fresh kitchen, and truck care. The successful candidate helps maintain a safe, clean, and well-maintained facility; supports the General Manager with task execution, scheduling, cash integrity, and reporting; and uses financial reporting to identify opportunities. The role also collaborates with managers on talent acquisition. Love’s describes its culture as family-owned and operated, focused on innovation, giving back to communities, and maintaining an inclusive workplace. The company has nearly 40,000 team members and serves professional drivers, fleets, the traveling public, RVers, alternative energy, and wholesale fuel customers.

Requirements

At least 2 years of management experience in retail, travel stops or convenience stores, big-box, grocery, or department stores.
At least 2 years managing operations with annual sales volume of $2 million or more.
At least 2 years working with budgets and profit and loss statements.
At least 2 years supervising and training 5–10 or more employees.
Intermediate computer skills, including Microsoft Office, Outlook, Word, and Excel.
Ability to successfully complete a pre-employment drug screen and background check.
Excellent communication and interpersonal skills, with a focus on customer satisfaction.
Strong customer service, rapport-building, and salesmanship skills.
Strong organizational and multitasking abilities, attention to detail, and teamwork skills.
Ability to work various shifts, including days, afternoons, evenings, nights, occasional overnights, weekends, and holidays.
Ability to meet the physical demands of the role, including frequent lifting or moving of items over 75 pounds.

Responsibilities

Oversee multiple business operations, potentially including retail, fuel, restaurant, fresh kitchen, and truck care.
Maintain a safe, clean, and well-maintained facility, including restrooms, showers, facilities, and equipment, and conduct safety checks.
Drive sales through efficient ordering, stocking, inventory management, and merchandising standards.
Assist the General Manager with task execution and completion, scheduling, cash integrity, and daily, weekly, and monthly reporting.
Understand financial reporting, analyze profit and loss statements, and take action to capture opportunities.
Collaborate with managers on talent acquisition.