General Manager in Training - Retail

Love's Travel Stops & Country Stores•Monroe Center, IL

About The Position

At Love’s, the General Manager in Training assists and oversees daily operations to drive efficiency, quality, and customer satisfaction. The role leads a team, manages processes, and executes strategies to grow sales and meet organizational goals. It offers an opportunity for driven individuals to make an impact in a supportive team environment. The position has hands-on responsibility for multiple business operations, potentially including a retail store, fuel, restaurant, fresh kitchen, and truck care. It supports the General Manager in executing tasks, maintaining schedule and cash integrity, completing reports, and understanding financial results to identify and act on opportunities.

Requirements

At least 2 years of management experience in retail, travel stop or convenience store, big box, grocery, or department store settings.
At least 2 years managing operations with annual sales volume of $2 million or more.
At least 2 years affecting and deciphering budgets and profit and loss statements.
At least 2 years supervising and training 5–10 or more employees.
Ability to successfully complete a pre-employment drug screen and background check; additional screening may include a motor vehicle check and/or DOT physical.
Excellent communication and interpersonal skills, with a focus on customer satisfaction.
Strong customer service, rapport-building, and salesmanship skills.
Strong organizational and multitasking abilities with attention to detail.
Effective teamwork skills.
Ability to navigate computer programs, systems, and technology tools used in daily operations.
Ability to talk, hear, move around, lift up to 50 pounds, and see clearly to perform job duties.
Ability to work days, afternoons, evenings, nights, occasional overnights, weekends, and holidays.

Responsibilities

Oversee hands-on operations across multiple business areas, potentially including retail, fuel, restaurant, fresh kitchen, and truck care.
Maintain a safe, clean, and well-maintained facility, including restroom and shower cleanliness, facilities and equipment maintenance, and safety checks.
Drive sales through efficient ordering, stocking, inventory management, and merchandising standards.
Assist the General Manager with task execution and completion, schedule and cash integrity, and daily, weekly, and monthly reporting.
Understand financial reporting, analyze profit and loss statements, and implement changes to capture opportunities.
Collaborate with managers on talent acquisition efforts.
Provide customer service and manage operations and employee-vehicle deployment to support customer satisfaction.