Training Manager Jobs

About The Position

Requirements

• High school diploma or GED preferred.
• Retail sales experience preferred.
• Experience sufficient to perform the essential duties and work in the described conditions.
• Ability to supervise and train employees in the use of equipment, tools, and materials listed in the Customer Service Representative and Assistant Site Manager job descriptions.
• Ability to supervise and manage the functions listed in the Customer Service Representative and Assistant Site Manager job descriptions.
• Ability to use a computer or acquire the necessary computer skills for site work, including report analysis, inventory control, cash control, and counseling notices.
• Valid driver's license and adequate transportation to and from the bank and corporate management meetings.
• Ability to communicate orally and in writing in English.
• Ability to work with minimal direction and supervision.
• Availability for day shifts on weekdays and weekends.

Nice To Haves

• High school diploma or GED.
• Experience in retail sales.

Responsibilities

• Recruit, hire, train, and supervise positive, enthusiastic employees to ensure excellent customer service.
• Assign and manage tasks to keep the site clean, stocked, organized, and maintained according to Company standards.
• Maintain a professional and supportive image among employees and supervisors.
• Schedule employees within Company guidelines to maximize customer service and maintain the site image.
• Use non-discriminatory management practices when hiring, training, counseling, motivating, and separating employees.
• Build positive, professional relationships with suppliers.
• Promote excellent service and resolve customer complaints promptly and professionally.
• Promote and maintain a safe, positive public image in the neighboring community.
• Prepare timely written performance appraisals and provide appropriate feedback.
• Train employees to meet Company standards for customer service, site image, marketing execution, and safety.
• Ensure employees receive timely communications and hold periodic ongoing communication meetings with site employees and the Market Manager.
• Evaluate site needs and develop action plans to achieve objectives.
• Organize and maintain site files and manuals.
• Ensure required and requested reports are completed accurately and on time.
• Ensure merchandise is stocked, attractively displayed, and correctly priced.
• Ensure required employment posters and signs are accessible to employees.
• Analyze daily sales and expenses and take appropriate action to maximize sales and net profits.
• Budget and forecast P&L lines and manage merchandise margins.
• Safeguard and account for money received and disbursed.
• Perform other financial analysis and duties as assigned or delegated.