Store Manager in Training

Circle K•Henryville, IN

26d

About The Position

The Store Manager in Training supports the management of a Circle K store by recruiting, hiring, training, supervising, and developing employees; maintaining customer service and site standards; overseeing store operations and communication; and managing financial performance. The role includes analyzing sales and expenses, managing merchandise and inventory presentation, safeguarding funds, and taking action to maximize sales and net profits. The position generally involves indoor work, with some outdoor duties such as cleaning parking lots and gas pumps and taking out garbage. It may include occasional exposure to cold temperatures in a walk-in cooler or freezer and occasional noise. The manager is expected to work with minimal direction and provide effective leadership.

Requirements

High school diploma or GED preferred.
Retail sales experience preferred.
Experience sufficient to perform the essential duties and responsibilities and work in the described conditions.
Ability to supervise and train employees in the use of equipment, tools, and materials listed in the Customer Service Representative and Assistant Site Manager job descriptions.
Ability to supervise and manage the functions listed in the Customer Service Representative and Assistant Site Manager job descriptions.
Ability to use a computer or acquire the skills needed to use one at the site, including analyzing reports and handling inventory control, cash control, and counseling notices.
Valid driver's license and adequate transportation to and from the bank and corporate management meetings.
Ability to communicate orally and in writing in English.
Ability to work with minimal direction and supervision.

Nice To Haves

High school diploma or GED.
Experience in retail sales.

Responsibilities

Recruit, hire, and train positive, enthusiastic employees to ensure excellent customer service.
Develop, manage, and assign tasks to keep the site clean, stocked, organized, and maintained according to Company standards.
Maintain a professional and supportive image among employees and the supervisor.
Schedule employees within Company guidelines to maximize customer service and maintain the site image.
Use non-discriminatory management practices when hiring, training, counseling, motivating, and separating employees.
Develop positive, professional relationships with suppliers.
Promote excellent service and resolve customer complaints promptly and professionally.
Promote and maintain a safe, positive public image in the neighboring community.
Prepare timely written performance appraisals and provide appropriate performance feedback.
Train employees to meet Company standards for customer service, site image, marketing execution, and safety procedures; promote safety awareness.
Ensure employees receive proper communication in a timely manner and hold ongoing communication meetings with site employees and the Market Manager.
Evaluate site needs and develop action plans to achieve objectives.
Organize and maintain site files and manuals.
Ensure required and requested reports are completed accurately and on time.
Ensure merchandise is stocked, attractively displayed, and priced correctly.
Ensure required employment-related posters and signs are readily accessible to employees.
Analyze daily sales and expense information and take action to maximize sales and net profits.
Budget and forecast P&L lines and manage merchandise margins.
Safeguard and account for all money received and disbursed.
Perform other financial analyses necessary to maximize sales and net profits.
Perform other duties as assigned or delegated by the supervisor.