Training and Development Manager-Onsite

Cache Creek Casino Resort•Brooks, CA

1d•Onsite

About The Position

The Training & Development Manager leads Cache Creek Casino Resort’s learning, talent development, and organizational effectiveness strategy. The role designs and delivers programs that build capability, strengthen leadership, and improve business performance, partnering with leaders to identify development opportunities and align learning initiatives with strategic priorities. The manager champions organizational change through training, leadership development, and performance improvement initiatives that support employee engagement, operational excellence, workforce readiness, productivity, and future business needs. The position directly supervises employees within the Training & Development team and carries out supervisory duties including hiring, training, assigning and directing work, evaluating performance, and resolving complaints and problems. The role maintains the confidentiality of sensitive employee and organizational information. This is an onsite position at Cache Creek Casino Resort.

Requirements

Bachelor’s degree and five years of related experience and/or training in Human Resources, Learning & Development, Organizational Development, Leadership Development, Project Management, or a related area, including three years supervising direct reports; or an equivalent combination of education and experience.
Experience working in large, complex, and diverse organizations.
At least 21 years of age.
Advanced knowledge of Microsoft Office Suite, including Outlook, Word, Excel, and PowerPoint.
Experience administering Learning Management Systems (LMS), Human Resources Information Systems (HRIS), virtual learning platforms, survey and evaluation tools, and reporting applications.
Ability to read, analyze, and interpret scientific and technical journals, financial reports, and legal documents; respond to inquiries or complaints; write speeches and articles; and present information effectively to senior management, public groups, and boards of directors.
Ability to calculate figures and amounts and apply basic algebra and geometry concepts.
Ability to define problems, collect data, establish facts, draw valid conclusions, interpret varied instructions, and work with abstract and concrete variables.
Cache Creek Casino Tribal Gaming License.
Ability to meet the job’s physical demands, with or without reasonable accommodation, including regularly talking or hearing; frequently sitting and using hands; occasionally standing, walking, reaching, and lifting or moving up to 25 pounds.

Nice To Haves

Desired skills include intellectual rigor, outstanding problem-solving, leadership, initiative, empathy, influence, process consulting, facilitation, program design and implementation, and project management.

Responsibilities

Develop and implement the organization’s learning and development strategy in alignment with business goals.
Design and deliver programs in performance improvement, organizational and leadership development, change management, and competency development.
Design, oversee, and continuously improve employee training programs, including onboarding, safety, compliance, operational training, and professional development.
Build leadership development programs for frontline supervisors, mid-level managers, and senior leaders.
Assess training effectiveness using data, identify improvements, and address employees’ varied learning needs.
Oversee the creation of training materials, including e-learning modules, in-person workshops, and instructional resources.
Work with internal stakeholders to identify skill gaps and development opportunities and create targeted training solutions.
Conduct periodic training needs assessments with management and employees to identify short- and long-term organizational needs.
Build organizational readiness and capacity through staff development, retention and engagement strategies, and succession planning.
Partner with executive leadership and management to identify high-potential employees and support their development and advancement.
Support change management through impact analysis, stakeholder identification, and communication planning.
Research external training programs and resources and customize them to meet company specifications.
Identify, coordinate, manage, and evaluate external training providers, vendors, consultants, and instructors.
Select, negotiate, monitor, and manage training contracts and serve as a liaison with training consortiums.
Manage budgets and resources; monitor expenditures, schedules, learning objectives, training results, and program effectiveness; maintain records and prepare status reports.
Develop methods to collect metrics and monitor and analyze trends, risks, opportunities, and process effectiveness.
Direct and administer all aspects of the enterprise Learning Management System, including system administration and configuration.
Supervise Training & Development team employees, including interviewing, hiring, training, assigning and directing work, appraising performance, rewarding and disciplining employees, and resolving complaints and problems.
Maintain confidentiality of sensitive employee and organizational information.