Program Manager (Microbiology Training Program)

Heluna Health•Richmond, CA

2d•$110,000 - $125,000•Onsite

About The Position

The CDPH Center for Laboratory Sciences, Operations Branch’s Public Health Microbiologist (PHM) Training Program seeks a Program Manager to manage the program in collaboration with public health laboratories across California, local counties, and the California Association of Public Health Lab Directors (CAPHLD). The role oversees and supports the co-PHM manager, county trainees, online PHM support staff, laboratory partners, participants, and volunteers. It involves managing communications and program records, online platforms and resources, inventory, purchases, and schedules. The Program Manager coordinates training schedules and curriculum, supports trainees and participating laboratories, maintains required training and licensing records, and contributes to program evaluation, sustainability, and quality improvement. The position also provides subject-matter expertise, presentations, and laboratory training on assigned PHM modules, and travels to local public health laboratories as needed. The role is onsite at the CDPH campus in Richmond, California, in office and laboratory settings; essential workforce training may require up to 40 hours per week onsite.

Requirements

At least 2 years of relevant work experience in a local or state Public Health Laboratory.
Current, valid Public Health Microbiologist's certificate issued by the California State Department of Public Health, Laboratory Field Services.
Effective organizational and computer technical skills.
Ability to communicate professionally, diplomatically, and discreetly, both verbally and in writing.
Skill in presentations and facilitating meetings online and in person.
Interpersonal skills to interact effectively with diverse audiences and groups.
Conflict management and resolution skills.
Knowledge of general Public Health microbiology laboratory procedures and techniques, such as diagnostic testing, microscopy, staining, aseptic technique, reading and reporting results, and troubleshooting.
Familiarity with public health laboratory supplies, PPE, and equipment.
Ability to multitask and meet scheduling priorities in a timely manner.
Ability to support trainees in successfully completing training.
Ability to set objectives, monitor progress, evaluate team performance, delegate responsibilities, provide feedback, and implement improvement plans when needed.
Ability to identify problems, analyze solutions, and implement strategies to resolve issues affecting the training team and program.
Ability to plan long-term goals and sustainability, align team efforts with organizational objectives, set annual priorities, anticipate program needs, and guide the team toward goals.
Reliable transportation for travel as needed.

Nice To Haves

Experience specifically with operations of the PHM training program.
Proficiency with Microsoft Word, Excel, PowerPoint, Adobe, and email applications such as Microsoft Outlook.
Experience using online resources such as SharePoint and websites, and teleconferencing tools such as WebEx, GoToMeeting, Zoom, and Microsoft Teams.
Experience with disease and laboratory risk prevention and control, and laboratory safety.
Experience with general laboratory safety procedures, best practices, guidelines, and documentation.
Supervisory experience involving professional laboratory personnel.
Ability to coordinate with state and local agencies to support training program priorities.

Responsibilities

Oversee direct reports’ attendance, duties, training, records, schedules, and resources needed for PHM training.
Ensure compliance with laboratory health and safety procedures and practices, CDPH policies, and IT and security requirements.
Coordinate training schedules with subject-matter experts, volunteers, participants, CAPHLD, and participating CDPH laboratories.
Facilitate CAPHLD committee agreement and approvals for changes to curriculum, guidelines, and practices.
Lead CAPHLD training committee and work-group coordination to update curriculum, resources, and materials; track deadlines and deliverables and implement improvements.
Address program inquiries, needs, and priorities, and track and implement updates to PHM schedules.
Recruit and schedule subject-matter experts, speakers, and volunteers for didactic and laboratory training.
Provide technical and administrative consultations to PHM trainees and participants.
Oversee maintenance and updates of trainee training records, grades, documentation, emergency contacts, standard operating procedures, safety procedures, risk assessments, job aids, and other training tools.
Assist local and state laboratories with workforce training and educational resources, including online training platforms, exam proctoring and scoring, and processing surveys, feedback, and evaluations.
Provide subject-matter expertise, lectures, presentations, and laboratory training for assigned PHM modules.
Coordinate required documentation and updates with CDPH Laboratory Field Services (LFS), monitor trainee license expiration dates, send reminders, and follow up on pending inquiries and requirements.
Communicate with LFS and AAB to support timely submission of required PHM information and documents and provide updates about completion certificates, exams, registration, procedures, and deadlines.
Process program evaluations and feedback, compile data, and generate reports to support sustainability and quality improvement.
Assist CAPHLD PHM training committee chairs with sustainability efforts and other PHM-related projects.
Support training team members’ professional growth by identifying training needs, applying adult learning principles, supporting development opportunities, and fostering continuous learning.
Provide additional project support as needed.
Travel to local public health laboratories to support PHM training and perform related tasks and projects.