Teller Jobs

About The Position

Requirements

• Provide excellent customer service while demonstrating dedication to Forcht Bank’s mission, vision, and values.
• Ability to promote and cross-sell bank products and meet referral goals.
• Proficiency with Microsoft Office products and banking information systems applicable to the assignment.
• Ability to deal effectively and tactfully with customers.
• Ability to work with a team and members of other departments.
• Ability to work with little direct supervision when carrying out assigned tasks and responsibilities.
• Strong attention to detail.
• Ability to handle sensitive documents and confidential information.
• Ability to arrange items or actions in a specified order or pattern according to rules.
• Ability to listen attentively, understand what others are saying, ask appropriate questions, and avoid inappropriate interruptions.
• Knowledge of English-language structure and content, including vocabulary, spelling, composition, grammar, and comprehension of work-related documents.
• Ability to manage time and complete assignments efficiently and effectively.
• Knowledge of arithmetic and its applications to the position.
• Manual dexterity to handle and count coins and paper currency, type on a keyboard, sort paperwork, and reach for and grab objects.
• Ability to listen to and understand spoken information, communicate clearly in speaking and writing, and identify and understand another person’s speech.
• Ability to see details at close range and recognize when something is wrong or likely to go wrong.
• Ability to sit or stand for extended periods, bend, and lift up to 20 pounds.
• Ability to operate standard business equipment, including a fax machine, computer, printer, and copier, and look at a computer screen for several hours.
• Ability to travel to other locations as needed.
• Ability to work a flexible schedule that may include early or late hours and weekends; must be available on Saturdays, though working every Saturday is not required.
• Ability to attend new-hire training and orientation in Lexington, Kentucky, Monday through Friday, 9:00 a.m. to 4:00 p.m., for one to two weeks.
• Must remain free of drugs and alcohol when reporting to work and while engaged in work-related activities.
• Must report to work as directed during inclement weather, declared states of emergency, or pandemic conditions, as directed by bank leadership.

Responsibilities

• Develop and maintain customer relationships by contacting prospective customers, identifying prospects, determining suitable methods of contact, and selecting appropriate products or services.
• Perform daily operations in a manner that helps the branch achieve satisfactory audit scores.
• Refer opportunities to ancillary lines of business.
• Assist customers with financial transactions, including cashing checks within authorization limits; verifying signatures, amounts, and available funds; receiving and verifying deposits; recording transactions; issuing computer-generated receipts; and placing account holds.
• Answer customer questions and address concerns, including explaining or demonstrating bank products and services.
• Recognize and pursue opportunities to cross-sell products and services based on customer needs.
• Perform other duties as assigned.
• Attend activities outside the bank when required to stay current on developments, best practices, civic activities, and statutory or regulatory changes.
• Comply with Bank Secrecy Act rules, regulations, and requirements.

Benefits

• Competitive salary or wage.
• Comprehensive benefits package, including health, vision, and dental insurance.
• 401(k) retirement plan with up to a 4% company match; fully vested from day one.
• Company-paid life insurance.
• At least 15 days of paid time off after the 60-day introductory period.
• Nine paid holidays, plus birthday leave and community service leave.
• Charitable donation match.
• Employee celebrations.
• Professional recognition.