CSR (Teller)

Builtwell Bank • Cleveland, TN

10d

About The Position

As a Builtwell CSR, you will be the first face in relationship building for valued customers. You will interact with most customers entering the Financial Centers, warmly welcome them, serve their transaction needs, and have meaningful conversations to identify opportunities to fulfill their full financial needs. The role provides customer service in a fast-paced branch environment and requires accurate transaction handling and adherence to branch policies and security procedures.

Requirements

• High school diploma or GED.
• Basic computer skills.
• Excellent communication skills.
• Strong customer service skills.
• Ability to handle money transactions with a high degree of accuracy.
• Ability to stand for extended periods and lift up to 25 pounds in coin or currency.
• Ability to learn and follow financial center operating and security procedures.

Responsibilities

• Represent Builtwell Bank with integrity in the branch and community, follow established policies and procedures, and deliver high-quality customer service.
• Operate an inside or drive-through teller window, providing paying and receiving transaction services accurately, efficiently, professionally, and with personality.
• Demonstrate knowledge of available products and services to answer customer inquiries.
• Balance cash items, teller over/short reports, and other negotiable financial items while following branch cash control policies and procedures.
• Answer telephone calls in a friendly and professional manner with a positive, helpful attitude.
• Demonstrate teamwork to help exceed branch team and individual goals.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED