CSR/Teller

First Southern National Bank • Lancaster, KY

1d

About The Position

The CSR/Teller serves as the bank’s primary face-to-face representative for most customers. The role focuses on assisting new and existing customers with deposit-related activities while complying with applicable laws, policies, and procedures and providing superior customer service.

Requirements

• High school diploma or equivalent.
• Previous cash handling and customer service experience.
• Strong interpersonal communication and interaction skills.
• Organized and detail-oriented.
• Demonstrated aptitude for basic mathematical computation.
• Strong computer literacy and willingness to learn new applications.

Responsibilities

• Open new deposit accounts and grow existing relationships as directed.
• Process full-service teller transactions in accordance with company policy and standards.
• Listen for customer needs and offer appropriate First Southern products and services.
• Know the bank’s deposit and other product and service offerings and explain them effectively to current and potential customers.
• Provide timely, helpful, and accurate responses to customer requests and complaints.
• Prepare and submit timely and accurate reports as needed.
• Comply with applicable laws and banking regulations.
• Perform other duties as assigned.

What This Job Offers

• Job Type: Full-time
• Education Level: High school or GED