CSR (Teller)

Builtwell Bank•Fort Oglethorpe, GA

About The Position

As a Builtwell CSR, you will be the first face in relationship building for valued customers. You will warmly welcome customers entering the Financial Center, serve their transaction needs, and have meaningful conversations to identify additional opportunities to fulfill their financial needs. The role provides customer service at an inside or drive-through teller window in a fast-paced environment.

Requirements

  • High school diploma or GED.
  • Basic computer skills.
  • Excellent communication skills.
  • Strong customer service skills.
  • Ability to handle money transactions with a high degree of accuracy.
  • Ability to stand for extended periods and lift up to 25 pounds in coin or currency.
  • Ability to learn and follow financial center operation and security procedures.

Responsibilities

  • Represent Builtwell Bank with integrity in the branch and community, and work ethically within established policies and procedures while delivering customer service.
  • Run an inside or drive-through teller window, providing paying and receiving transaction services accurately, efficiently, and professionally.
  • Demonstrate knowledge of available products and services to answer customer inquiries.
  • Balance cash items, teller over/short reports, and other negotiable financial items while following branch cash control policies and procedures.
  • Answer telephone calls in a friendly, professional manner and with a positive attitude toward helping customers.
  • Demonstrate teamwork to help exceed branch team and individual goals.
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