CSR (Teller)

Builtwell Bank•Jasper, TN

About The Position

As a Builtwell CSR, you will be among the first people customers meet while building relationships with them. You will warmly welcome customers entering the Financial Center, serve their transaction needs, and have meaningful conversations to identify additional ways to fulfill their financial needs. The role may involve working at an inside or drive-through teller window in a fast-paced environment.

Requirements

  • High school diploma or GED.
  • Basic computer skills.
  • Excellent communication skills.
  • Strong customer service skills.
  • Ability to handle money transactions with a high degree of accuracy.
  • Ability to stand for extended periods and lift up to 25 pounds in coin or currency.
  • Ability to learn and follow financial center operating and security procedures.

Responsibilities

  • Represent Builtwell Bank with integrity in the branch and community, follow established policies and procedures ethically, and deliver excellent customer service.
  • Process customer payments and receipts at an inside or drive-through teller window accurately, efficiently, and professionally.
  • Demonstrate knowledge of available products and services to answer customer inquiries.
  • Balance cash items, teller over/short reports, and other negotiable financial items while following branch cash control policies and procedures.
  • Answer telephone calls in a friendly, professional, helpful manner.
  • Work effectively with the branch team to exceed branch and individual goals.
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