Teller

First Western Bank & Trust•Nisswa, MN

10d•$16 - $19•Onsite

About The Position

First Western Bank & Trust is hiring a full-time Teller at its Nisswa bank location. The role provides prompt, courteous, efficient, and accurate service while handling customers’ banking matters in support of the bank’s sales and service objectives and its culture of customer service excellence. The position pays $16.00 to $19.00 per hour; pay depends on factors such as educational and professional background, work experience, and overall qualifications. The role may also be eligible to participate in an annual bonus program, with any award depending on individual and organizational performance. The Teller performs opening and closing procedures, serves customers in person and by phone, identifies customers according to bank policy, protects confidential information, and maintains and balances a cash drawer. The role handles a variety of transactions and account-maintenance requests accurately and efficiently. Eligible employees and their dependents may receive comprehensive health benefits and programs, which may include medical, vision, and dental insurance. Other benefits for eligible employees include a 401(k) with company match, company contributions to a Health Savings Account, banking benefits, short-term disability, life and long-term disability coverage, bonding leave, holidays, sick leave, and vacation. First Western Bank & Trust is an Equal Opportunity Employer. Qualified applicants receive consideration without regard to the protected characteristics listed in the posting.

Requirements

High school diploma or GED required.
Knowledge of customer service principles and practices.
Knowledge of administrative and clerical procedures.
Team player with excellent interpersonal skills, strong written and oral communication skills, active listening skills, and proven customer service skills.
Detail oriented and able to work under minimal supervision, remain poised under pressure, manage multiple tasks, and interact professionally with coworkers and customers.
Proficient spoken and written English skills.
Cash-handling, general math, and computer skills.

Nice To Haves

One year of banking experience preferred.

Responsibilities

Perform teller opening and closing procedures to ready teller stations and bank access areas each day.
Greet customers in person or by phone promptly, courteously, and professionally.
Identify each customer in accordance with bank policy and protect the confidentiality of customer and proprietary information.
Maintain responsibility for a cash drawer and follow proper balancing procedures.
Handle customer banking matters accurately and efficiently, including cashing checks; processing checking and savings deposits and withdrawals; processing credit card, loan, and ACH payments; calculating loan payoffs; redeeming savings bonds; processing coin and currency orders; ordering new and issuing temporary checks; selling and issuing gift cards and travel cards; and completing wire transfers.
Assist customers with debit card and account maintenance, including name and address changes, deposit product changes, and CD renewals.

Benefits

Eligible employees and their dependents may receive comprehensive health benefits and programs, potentially including medical, vision, and dental insurance.
401(k) with company match.
Company contribution to a Health Savings Account.
Banking benefits.
Short-term disability.
Life and long-term disability coverage.
Bonding leave.
Holidays.
Sick leave.
Vacation.
May be eligible to participate in an annual bonus program; any award depends on individual and organizational performance.