Teller PT
About The Position
The Teller provides outstanding service and builds lasting relationships with members and fellow team members. The role answers member questions, services accounts, listens to identify members’ needs, and recommends products and services suited to their financial needs. Tellers represent Advia and maintain a high level of service through accuracy, confidentiality, and efficiency. The role is part-time and on-site, with an uncapped performance-based incentive opportunity. A bilingual premium is available for employees who regularly use their language skills to assist members; Spanish proficiency is specifically needed and requires testing.
Requirements
- Genuine care for people and commitment to acting with integrity and keeping people at the core.
- Willingness to learn and appreciation of coaching.
- Strong communication skills.
- Team-centered mentality.
- Cash-handling and customer-service experience are strongly preferred, but can be taught.
- Spanish language proficiency is specifically needed for the bilingual premium and requires proficiency testing.
Nice To Haves
- Cash-handling experience.
- Customer-service experience.
- Spanish language proficiency for the bilingual premium.
Responsibilities
- Provide outstanding service and build lasting relationships with members and fellow team members.
- Answer members’ questions and service their accounts.
- Listen actively to uncover members’ needs and recommend suitable products and services.
- Maintain accurate, confidential, and efficient service.
- Use language skills to assist members when applicable.
Benefits
- Dental insurance.
- Vision insurance.
- 401(k) with company match.
- Paid time off.
- Paid holidays.
- Paid parental leave, available after one year of service.
- Learning and development programs.
- Tuition reimbursement, available after one year of service.
- Free telemedicine.
- Employee Assistance Program (EAP).
- Wellness initiatives.
- Paid community-action volunteer hours.
- Uncapped incentive opportunity based on individual performance.
- Bilingual premium for employees who regularly use their language skills to assist members.
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What This Job Offers
Job Type
Part-time
Career Level
Entry Level
Education Level
No Education Listed
