Teller PT

Advia Credit Union • Mattawan, MI

1d • Onsite

About The Position

The Teller provides outstanding service and builds lasting relationships with Advia members and coworkers. The role answers member questions, services accounts, and actively listens to identify members’ needs so it can recommend products and services suited to their individual financial needs. As a representative of Advia, the Teller maintains a high standard of service through accuracy, confidentiality, and efficiency. Advia offers a bilingual premium for employees who regularly use their language skills to assist members; proficiency testing is required, with a specific need for Spanish proficiency.

Requirements

• Genuinely care about people and act with integrity, keeping people at the core of the work.
• Be willing to learn and appreciate coaching for professional growth.
• Be empowered to find ways to say yes to members.
• Have strong communication skills.
• Have a team-centered mentality.
• Cash-handling and customer-service experience are strongly preferred, but may be taught.
• Bilingual proficiency testing is required for the bilingual premium; Spanish proficiency is specifically needed.

Nice To Haves

• Cash-handling experience.
• Customer-service experience.
• Spanish language proficiency for consideration for the bilingual premium.

Responsibilities

• Provide outstanding service to members and build lasting relationships with members and coworkers.
• Answer members’ questions and service their accounts.
• Listen actively to uncover members’ needs and recommend products and services that fit their financial needs.
• Maintain service standards for accuracy, confidentiality, and efficiency.
• Use language skills to assist members when applicable; Spanish proficiency is specifically needed for the bilingual premium.

Benefits

• Health insurance
• Dental and vision insurance
• 401(k) with company match
• Paid time off
• Paid holidays
• Paid parental leave
• Learning and development programs
• Tuition reimbursement after one year of service
• Free telemedicine
• Employee Assistance Program (EAP)
• Wellness initiatives
• Paid community-action volunteer hours
• Bilingual premium for employees who regularly use language skills to assist members

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: No Education Listed