Teller PT

Advia Credit Union • Marysville, MI

6d • Onsite

About The Position

The Teller provides outstanding service and builds lasting relationships with Advia members and coworkers. This role answers members’ questions, services their accounts, and listens to identify needs so it can recommend products and services suited to their individual financial needs. The Teller represents Advia to its members and maintains a high level of service with accuracy, confidentiality, and efficiency. A bilingual premium is offered to employees who regularly use language skills to assist members; proficiency testing is required, with a specific need for Spanish proficiency.

Requirements

• Genuine care for people and commitment to acting with integrity and keeping people at the core.
• Willingness to learn and appreciation of coaching for professional growth.
• Desire to be empowered to find ways to say yes to members.
• Strong communication skills.
• Team-centered mentality.
• Spanish proficiency testing is required for the bilingual premium; Spanish proficiency is specifically needed.

Nice To Haves

• Cash handling experience is strongly preferred.
• Customer service experience is strongly preferred.

Responsibilities

• Provide outstanding member service and build impactful, lasting relationships with members and coworkers.
• Answer members’ questions and service their accounts.
• Actively listen to identify member needs and recommend products and services that fit their financial needs.
• Maintain accurate, confidential, and efficient service.
• Use Spanish language skills to assist members when applicable.

Benefits

• Dental and vision insurance.
• 401(k) with company match.
• Paid time off (PTO).
• Paid holidays.
• Paid parental leave, available after one year of service.
• Learning and development programs.
• Tuition reimbursement, available after one year of service.
• Free telemedicine.
• Employee Assistance Program (EAP).
• Wellness initiatives.
• Paid community action volunteer hours.
• Uncapped incentive opportunity based on individual performance.
• Bilingual premium for qualifying employees who regularly use language skills to assist members.

What This Job Offers

• Job Type: Part-time
• Education Level: No Education Listed