Teller PT

Advia Credit Union•Antwerp Township, MI
•$16 - $19•Onsite

About The Position

The Teller provides outstanding service and builds lasting relationships with Advia members and colleagues. This role answers members’ questions, services their accounts, and listens to uncover needs so it can recommend products and services suited to their individual financial needs. Tellers represent Advia to members and maintain high standards of accuracy, confidentiality, and efficiency while matching products and services to members’ needs. The position is part-time and on-site. Advia offers a bilingual premium for employees who regularly use language skills to assist members; proficiency testing is required, with a specific need for Spanish proficiency.

Requirements

  • Genuine care for people and a commitment to acting with integrity and keeping people at the core.
  • Willingness to learn and appreciation of coaching to support professional growth.
  • Strong communication skills.
  • Team-centered mentality.
  • Cash-handling and customer-service experience is strongly preferred, but training may be provided.
  • Spanish proficiency is needed for the bilingual premium and is subject to proficiency testing.

Nice To Haves

  • Cash-handling experience.
  • Customer-service experience.
  • Spanish language proficiency for the bilingual premium.

Responsibilities

  • Provide outstanding service and build impactful, lasting relationships with members and colleagues.
  • Answer members’ questions and service their accounts.
  • Actively listen to identify members’ needs and recommend suitable products and services.
  • Maintain accuracy, confidentiality, and efficiency when serving members.
  • Use bilingual language skills to assist members when applicable.

Benefits

  • Dental and vision insurance.
  • 401(k) with company match.
  • Paid time off and paid holidays.
  • Paid parental leave, available after one year of service.
  • Learning and development programs.
  • Tuition reimbursement, available after one year of service.
  • Free telemedicine.
  • Employee Assistance Program (EAP).
  • Wellness initiatives.
  • Paid community-action volunteer hours.
  • Uncapped incentive opportunity based on individual performance.
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