CSR (Teller)

Builtwell Bank • Dalton, GA

10d

About The Position

As a Builtwell CSR, you will be the first face in relationship building for valued customers. You will interact with most customers entering Builtwell Financial Centers, warmly welcome them, serve their transaction needs, and have meaningful conversations to identify additional opportunities to fulfill their financial needs. The role provides customer service at an inside or drive-through teller window in a fast-paced environment and requires accuracy, professionalism, and adherence to branch policies and procedures.

Requirements

• High school diploma or GED.
• Basic computer skills.
• Excellent communication skills.
• Strong customer service skills.
• Ability to handle money transactions with a high degree of accuracy.
• Ability to stand for extended periods and lift up to 25 pounds in coin or currency.
• Ability to learn and follow financial center operation and security procedures.

Responsibilities

• Represent Builtwell Bank with integrity inside the branch and in the community, and work ethically within established policies and procedures while delivering excellent customer service.
• Operate an inside or drive-through teller window, providing paying and receiving transaction services accurately, efficiently, professionally, and with personality.
• Demonstrate knowledge of available products and services to answer customer inquiries.
• Balance cash items, teller over/short reports, and other negotiable financial items while following branch cash control policies and procedures.
• Answer telephone calls in a friendly, professional manner and maintain a positive, helpful attitude.
• Work as part of the branch team to help exceed branch and individual goals.

What This Job Offers

• Job Type: Full-time
• Education Level: High school or GED