CSR (Teller)

Builtwell Bank•Ringgold, GA

About The Position

As a Builtwell CSR, you will be an important first point of contact in building relationships with customers. You will welcome customers entering Financial Centers, serve their transaction needs, and have conversations to identify additional opportunities to meet their financial needs. The role provides teller services at an inside or drive-through window in a fast-paced environment while delivering accurate, professional customer service and following branch policies and procedures.

Requirements

  • High school diploma or GED.
  • Basic computer skills.
  • Excellent communication skills.
  • Strong customer service skills.
  • Ability to handle money transactions with a high degree of accuracy.
  • Ability to stand for extended periods and lift up to 25 pounds in coin or currency.
  • Ability to learn and follow financial center operating and security procedures.

Responsibilities

  • Represent Builtwell Bank with integrity in the branch and community, work ethically within established policies and procedures, and deliver exceptional customer service.
  • Operate an inside or drive-through teller window, providing paying and receiving transaction services accurately, efficiently, and professionally.
  • Demonstrate knowledge of available products and services to answer customer inquiries.
  • Balance cash items, teller over/short reports, and other negotiable financial items while following branch cash-control policies and procedures.
  • Answer the telephone in a friendly, professional manner with a positive, helpful attitude.
  • Work effectively with the branch team to help exceed branch and individual goals.
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