Part-Time Bank Teller

Forcht Bank•Jeffersontown, KY

7d•$31,783 - $47,675

About The Position

The Bank Teller assists the assigned Banking Center in meeting or exceeding branch profitability goals by generating new customers and managing existing relationships. The role delivers efficient, professional, high-quality VIP service while handling financial transactions in person and by telephone. The teller develops customer relationships, identifies customer needs, recommends suitable products and services, and refers opportunities to other business lines. The role also performs day-to-day banking operations, supports branch audit performance, and assists customers with transactions, questions, and explanations or demonstrations of bank products and services. This position requires a flexible schedule that may include early or late hours and regular weekend hours. Saturday availability is required, though working every Saturday is not. The employee must attend one to two weeks of new-hire training and orientation in Lexington, Kentucky, Monday through Friday, 9:00 a.m. to 4:00 p.m., and may need to travel to other locations. The role may also require reporting to work during inclement weather, emergencies, or pandemic conditions as directed by bank leadership.

Requirements

Provide excellent customer service while demonstrating commitment to Forcht Bank’s mission, vision, and values.
Ability to promote and cross-sell bank products and meet referral goals.
Proficiency with Microsoft Office products and banking information systems applicable to the assignment.
Ability to deal effectively and tactfully with customers.
Ability to work with a team and members of other departments.
Ability to work with little direct supervision in carrying out assigned tasks and responsibilities.
Strong attention to detail.
Ability to handle sensitive documents and confidential information.
Ability to arrange things or actions in a prescribed order or pattern according to rules.
Ability to listen attentively, understand others’ points, ask appropriate questions, and avoid interrupting inappropriately.
Knowledge of English language structure and content, including vocabulary, spelling, grammar, and comprehension of work-related documents.
Ability to manage time and complete assignments efficiently and effectively.
Knowledge of arithmetic and its applications specific to the position.
Manual dexterity to handle and count coins and paper currency.
Ability to sit or stand for long periods and to stand, bend, and lift up to 20 pounds.
Ability to operate standard business equipment, including a fax, computer, printer, and copier.
Ability to travel to other locations as needed.
Availability for a flexible schedule that may include early or late hours and weekends; Saturday availability is required.
Ability to attend new-hire training and orientation in Lexington, Kentucky, Monday through Friday, 9:00 a.m. to 4:00 p.m., for one to two weeks.
Must remain drug- and alcohol-free when reporting to work and during work-related activities.
Must comply with Bank Secrecy Act rules, regulations, and requirements.

Responsibilities

Develop and maintain customer relationships by contacting prospective customers, identifying prospects, establishing appropriate contact methods, and determining suitable products or services.
Perform day-to-day operations to help achieve satisfactory branch audit scores.
Refer opportunities to ancillary lines of business.
Assist customers with financial transactions, including cashing checks within authorization limits and verifying signatures, amounts, and available funds.
Receive checks and cash for deposit, verify amounts, and check the accuracy of deposit slips.
Record transactions and issue computer-generated receipts.
Place holds on accounts.
Assist customers with questions and concerns and explain or demonstrate bank products and services.
Recognize and pursue opportunities to cross-sell products and services based on customer needs.
Perform other duties as assigned.