Teller Jobs

About The Position

Requirements

• High school diploma or equivalent, with an emphasis in a business curriculum.
• Up to one year of experience in a customer service position.
• Proficient analytical and mathematics skills.
• Proficient communication, interpersonal, and sales skills.
• Proficient eye-hand coordination.
• Comprehensive knowledge of operating policies and procedures affecting consumer services.
• Thorough knowledge of company consumer products and services and their features and benefits.
• Basic computer skills, including Microsoft Outlook, Word, and Excel.
• Proficient reading, writing, grammar, and math skills.
• Ability to lift up to 50 pounds of coin.
• Ability to support multiple branch locations as needed.

Responsibilities

• Provide customer service to new and established clients, including cross-selling products and services and processing cash receipts and payments.
• Perform consumer transactions such as deposits, check cashing, utility bill payments, sales of cashier’s checks, money orders and certified checks, loan payments, and safe deposit box rent payments.
• Process night deposits and mail deposits, and complete transactions within approved authority and operating policy.
• Maintain thorough knowledge of consumer products and services to identify client needs and make appropriate sales.
• Follow legal, corporate, regulatory, and other operational controls to safeguard client and bank assets.
• Identify business opportunities and refer clients to appropriate service personnel.
• Maintain an approved cash level and turn in excess or mutilated cash.
• Prepare daily settlement and proof of cash transactions; balance the cash drawer daily and report discrepancies to a supervisor.
• Meet Teller Standard Score expectations by achieving referral goals and maintaining an acceptable balancing record.
• Prepare reports related to teller functions, including currency transaction and BSA reports.
• Prepare and scan teller work according to guidelines.
• Greet clients and visitors courteously, direct them to the appropriate person or department, answer general questions, and provide information about company products and services.
• Assist with inventory coordination and upkeep of public areas.
• Provide safe deposit box services as needed.
• Support non-paying and receiving activities, such as new accounts and loans, as needed.
• Balance and/or service ATM machines as needed.
• Perform assigned vault duties, including ordering cash, maintaining the vault book, managing target cash levels, and verifying and wrapping coin.

Benefits

• Profit sharing/401(k) plan
• Health insurance
• Dental insurance
• Vision insurance
• Tuition reimbursement
• Paid time off
• Employee Assistance Program