PT Teller (<20 hrs/wk)

VisionBank•Clive, IA

About The Position

Receives and pays out money and maintains records of money and negotiable instruments involved in financial transactions. The role is responsible for accurately and securely processing customer transactions, providing customer service, explaining and referring bank products and services, and adhering to applicable banking regulations. This position has no supervisory responsibilities.

Requirements

Available to work fewer than 20 hours per week, including a Saturday morning rotation, as scheduled with the manager; some flexibility may be required to meet business needs.
Ability to travel to all bank locations using personal transportation.
Ability to read and comprehend simple instructions, short correspondence, and memos, and to write simple correspondence.
Ability to effectively present information in one-on-one and small-group situations to customers, clients, and other employees.
Ability to add, subtract, multiply, and divide, and to compute rates, ratios, and percentages.
Ability to apply common-sense understanding to carry out written, oral, or diagram-form instructions and deal with problems involving several concrete variables in standardized situations.
Knowledge of spreadsheet, word-processing, and email software.
Demonstrate sound judgment, professionalism, integrity, and commitment to the organization's mission, values, and policies.
Strong analytical, problem-solving, organizational, and project-management skills; ability to manage competing priorities, adapt to changing business needs, and deliver accurate, timely, high-quality results.
Communicate effectively verbally and in writing, build collaborative relationships, provide exceptional customer service, and work productively with diverse teams.
Show initiative, accountability, continuous learning, confidentiality, and good judgment in decision-making.
Contribute to a positive and inclusive work environment and demonstrate dependability, ethical conduct, and commitment to safety and quality.

Nice To Haves

High school diploma or GED, or one to three months of related experience and/or training, or an equivalent combination of education and experience (preferred).
Previous cash, sales, and/or customer service experience (preferred).

Responsibilities

Maintain transaction security by documenting and recording transactions, verifying cash transactions, authenticating negotiable items according to established policies and procedures, and obtaining identification to verify customer information.
Receive checks and cash for deposit, verify amounts, and examine checks for endorsements.
Cash checks and pay out money after verifying signatures and customer balances.
Enter customer transactions into the computer and issue computer-generated receipts.
Image and batch daily transactions.
Place holds on accounts for uncollected funds.
Order the daily cash supply and count incoming cash.
Balance currency, coin, and checks in the cash drawer at the end of the shift and compare totals with computer records.
Maintain knowledge of departments' services and functions to assist customers and make sales referrals.
Explain, promote, or sell products and services, including travelers checks, savings bonds, money orders, cashier's checks, and other bank products.
Remove deposits from automated teller machines and night depositories, and count and balance cash.
Assist customers with service problems and general inquiries in person and by telephone while strengthening customer relations.
File new account paperwork.
Adhere to State and Federal banking regulations.