Teller Jobs

About The Position

Requirements

• Six months of customer service and/or cash handling experience.
• High school degree or GED.
• Must be bondable.
• Good written and oral communication skills.
• Time management skills and the ability to prioritize and multitask.
• Logic and reasoning skills and attention to detail.
• Microsoft Office skills.
• Ability to develop and foster strong working relationships with team members and members.
• Ability to handle sensitive and confidential information with trust, diplomacy, and discretion.
• Ability to communicate clearly, follow written and oral instructions, perform basic mathematical calculations, spell accurately, and understand computer basics.
• Ability to work independently or as part of a team, manage multiple changing priorities, and remain composed under deadlines and accuracy requirements.
• Ability to deal calmly and professionally with diverse personalities while providing high levels of customer service.

Responsibilities

• Process checking, savings, and loan transactions, including receiving funds, posting transactions, processing withdrawals, and redeeming bonds as needed.
• Verbally confirm intended transactions with members to ensure their needs are met and minimize errors.
• Process transactions accurately and balance the cash drawer daily; notify a supervisor of any outages.
• Follow procedures for accepting, determining holds on, and negotiating checks on member accounts.
• Process shared branching transactions in accordance with Shared Branching Operating Rules and Regulations.
• Meet or exceed monthly sales and service goals and identify cross-sell opportunities by discussing members' product and service needs.
• Assist other departments and branches with transactions, support branch managers with staffing needs, fulfill member requests, and assist with member care center calls as needed.
• Maintain a clean, neat, and professional work environment and demonstrate a positive attitude toward members and team members.
• Comply with company policies, procedures, service standards, applicable laws, and regulations.
• Perform other job responsibilities as assigned by management.