Full Time Teller - Yukon

MidFirst Bank•Yukon, OK

12d

About The Position

Tellers efficiently process a variety of customer transactions while providing a high level of service and identifying bank products and services that may benefit potential and existing customers. They are expected to be proactive, friendly, courteous, and attentive to opportunities to impress customers. The position requires participation in paid informal and formal training. Employees must successfully pass a Teller Certification test before operating a teller drawer. Formal training lasts one full week, takes place within the first three weeks of employment, and is scheduled Monday through Friday from 8:00 a.m. to 5:00 p.m. Full-time employees work 40 hours per week within the banking center's operating hours: Monday through Friday, 7:15 a.m. to 6:15 p.m., and Saturday, 8:45 a.m. to 1:15 p.m. Candidates must be available to work weekend hours.

Requirements

At least 6 months of cash-handling and/or point-of-sale (POS) transaction experience in a retail sales or food industry environment.
Excellent customer-service skills, including oral and written communication.
Ability to contribute effectively to a positive team environment and work toward achieving goals.
Careful attention to detail and strong organizational skills, with the ability to adhere closely to bank procedures and regulations.
Strong work ethic and high integrity.
Strong computer and 10-key skills.
Outgoing, assertive, confident, and enthusiastic personality.
Availability to work weekend hours.
Ability to stand or sit for long periods, type, perform repetitive motions, and lift and carry cash drawers, coin bags, and boxes weighing up to 25 pounds.

Nice To Haves

Knowledge of banking products and procedures.
Successful sales record in a retail sales or banking environment.
Fluent verbal and written Spanish skills.
Proficiency with Microsoft applications, including Word, Outlook, and Excel.

Responsibilities

Greet customers and facilitate a welcoming, customer-focused environment.
Process customer transactions efficiently and accurately in a fast-paced environment while maintaining a balanced cash drawer and following internal controls and procedures.
Generate new business and expand relationships with current customers by cross-selling relevant bank products and services.
Build customer loyalty by developing relationships and consistently providing exceptional service.
Respond to customer inquiries and concerns by researching and identifying positive solutions.
Participate in informal and formal training and successfully pass the Teller Certification test before operating a teller drawer.