Full Time Teller - Yukon

MidFirst Bank•Yukon, OK

11d

About The Position

Tellers efficiently process a variety of customer transactions while providing a high level of service and identifying bank products and services that may benefit potential and existing customers. They are expected to be proactive, friendly, and courteous, and to seek opportunities to impress customers. The position includes paid informal and formal training. Formal training consists of one full week of training and testing, scheduled Monday through Friday from 8:00 a.m. to 5:00 p.m., within the first three weeks of employment. The employee must successfully pass the Teller Certification test before being allowed to operate a Teller drawer. Full-time employees are scheduled for 40 hours per week within the Banking Center’s operating hours: Monday through Friday, 7:15 a.m. to 6:15 p.m., and Saturday, 8:45 a.m. to 1:15 p.m. Candidates must be available to work weekend hours.

Requirements

At least 6 months of cash handling and/or Point of Sale (POS) transaction experience in a retail sales or food industry environment.
Excellent customer-service skills, including oral and written communication.
Ability to contribute effectively to a positive team environment and work toward achieving goals.
Careful attention to detail and strong organizational skills.
Ability to closely adhere to bank procedures and regulations.
Strong work ethic and high integrity.
Strong computer and 10-key skills.
Outgoing, assertive, confident, and enthusiastic personality.
Availability to work weekend hours.
Ability to stand or sit for long periods, type, and perform repetitive motions.
Ability to lift and carry cash drawers, coin bags, and boxes weighing up to 25 pounds.
Successfully pass the Teller Certification test before operating a Teller drawer.

Nice To Haves

Knowledge of banking products and procedures.
A successful sales record in a retail sales or banking environment.
Fluent verbal and written Spanish skills.
Proficiency with Microsoft applications such as Word, Outlook, and Excel.

Responsibilities

Greet customers and help create a welcoming, customer-focused environment.
Process customer transactions efficiently and accurately in a fast-paced environment.
Maintain a balanced cash drawer and follow internal controls and procedures.
Generate new business and expand relationships with current customers by cross-selling relevant bank products and services.
Build customer loyalty by developing relationships and providing exceptional service.
Respond to customer inquiries and concerns by researching and identifying positive solutions.
Participate in paid informal and formal training and successfully pass the Teller Certification test before operating a Teller drawer.