Part Time Bank Teller - Como Branch (30 hours/week)

Sunrise Banks•St Paul, MN

12d•Onsite

About The Position

Sunrise Banks is hiring a part-time teller at its Como branch in St. Paul. The teller provides fast, efficient, and accurate teller services, processes customer transactions, responds to customer inquiries, and represents the bank positively. The posting describes this as 20 hours per week in the position summary, while the title specifies 30 hours per week. Tellers are scheduled Monday through Friday between 8:15 a.m. and 6 p.m. and on alternating Saturdays between 8:45 a.m. and 1 p.m. The role includes providing courteous customer service, answering questions, directing customers to other departments, and identifying opportunities to introduce bank products and services. Teller operations include processing deposits, withdrawals, check cashing, and other transactions according to established procedures; verifying customer and account information; maintaining and balancing a cash drawer; documenting transactions; and following applicable banking regulations and security policies. The teller also performs additional assigned duties, including processing specified payments and money orders, accepting safe deposit box rent payments, and completing special projects.

Responsibilities

Provide prompt, courteous, and positive customer service, including greeting customers by name, responding to them promptly, and thanking them for their business.
Answer phones as needed and respond to customer questions or direct customers to other departments.
Identify opportunities to cross-sell bank products and services to new and existing customers.
Process customer deposits and withdrawals, verify cash or endorsements, and issue receipts according to established procedures.
Verify customer and account information before completing transactions or releasing funds.
Maintain sufficient cash in the drawer, balance it according to procedures, and keep cash differences within established limits.
Document transactions on the teller tape to minimize bank liability and maintain an audit trail.
Cash checks for account holders and approved check-cashing customers within policy limits after verifying signatures.
Process assigned transactions, including mail and night deposits under dual control, telephone transfers, money orders, cashier’s checks, traveler’s checks, cash advances, savings bonds, currency and coin orders, coin counting, and food coupons.
Sell excess cash to the vault teller when needed and stock the cash drawer to meet customer demand.
Follow applicable banking regulations, including BSA, Regulation CC, and CIP, and adhere to location and position security policies.
Accept safe deposit box rent payments according to the safe deposit box agreement.
Process TT&L payments and money orders daily.
Perform other responsibilities and special projects as assigned by management.