Teller Part Time (30 hours)

Hancock Whitney Bank•Niceville, FL

About The Position

The part-time Teller delivers accurate, timely, and personalized client service while handling financial transactions and service requests. The role supports client relationships, promotes digital banking solutions, identifies opportunities to refer clients to internal business partners, and helps maintain safe and sound financial center operations. The position requires compliance with applicable banking laws and regulations, including the Bank Secrecy Act, and the ability to work financial center hours, including weekends and evenings.

Requirements

High school diploma or GED.
At least 6 months of cash-handling, retail, or teller experience.
Ability to comply with applicable federal, state, and local banking laws and regulations, including the Bank Secrecy Act.
Ability to work financial center hours, including weekends and evenings, and travel as required.
Ability to work under stress and meet deadlines.
Ability to lift, move, or carry approximately 50 pounds if required to perform essential job functions, subject to accommodation where applicable.

Nice To Haves

Previous sales and referral experience is strongly preferred.

Responsibilities

Deliver client interactions emphasizing accuracy, speed, problem resolution, risk mitigation, and personalized engagement.
Process deposits, withdrawals, check cashing, credit card advances, money orders, negotiable items, and loan payments.
Respond to account maintenance and service charge inquiries using product and procedural knowledge.
Build and maintain client relationships through personalized in-person interactions and outbound phone calls.
Educate clients about mobile, online, and ATM banking solutions.
Refer clients to internal business partners when financial needs are identified.
Support financial center operations, including opening and closing procedures, vault management, night depository, cash drawer setup, workstation preparation, and balancing.
Help manage operational loss through fraud detection, placing holds, seeking supervisory overrides when needed, and maintaining balancing standards.
Maintain risk management, compliance, security, operational soundness, and financial soundness standards.
Maintain professional appearance and demeanor and keep the workstation organized.
Greet, engage, and direct client traffic in the lobby.
Perform research, special projects, and other duties assigned by management.