Teller Part Time (30 hours)

Hancock Whitney Bank • Petal, MS

2d

About The Position

The Teller delivers accurate, timely, and personalized client service while handling financial transactions and responding to account servicing requests. The role builds client relationships, explains digital banking options, and connects clients with internal business partners when appropriate. It also supports financial center operations, risk management, compliance, security, and lobby flow. This is a part-time position for 30 hours.

Requirements

• High school diploma or GED.
• At least 6 months of cash-handling, retail, or teller experience.
• Comply with applicable federal, state, and local banking laws and regulations, including the Bank Secrecy Act.
• Ability to work financial center hours, including weekends and evenings, and travel as required.
• Ability to work under stress and meet deadlines.
• Ability to lift, move, or carry approximately 50 pounds if required to perform essential job functions, subject to accommodation provisions.

Nice To Haves

• Previous sales and referral experience is strongly preferred.

Responsibilities

• Deliver client interactions focused on accuracy, speed, problem resolution, risk mitigation, and personalized engagement.
• Process deposits, withdrawals, check cashing, credit card advances, money orders, negotiable items, and loan payments.
• Respond to account maintenance and service charge inquiries, using product and procedural knowledge to resolve requests.
• Build and maintain client relationships through personalized in-person interactions and outbound phone calls.
• Educate clients about mobile, online, and ATM banking.
• Refer clients to internal business partners based on identified financial needs.
• Support financial center opening and closing, vault management, night depository, cash drawer setup, workstation preparation, and balancing.
• Help manage operational loss through fraud detection, placing holds, seeking supervisory overrides when needed, and maintaining balancing standards.
• Follow risk management, compliance, and security requirements.
• Maintain professional appearance and demeanor and keep the workstation organized.
• Manage lobby traffic by greeting, engaging, and directing clients.
• Perform research, special projects, and other duties assigned by management.

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: High school or GED