Glenside Branch Part-Time Teller - 30 Hours

Virginia Credit Union•Richmond, VA

20h•$19 - $21

About The Position

The Teller provides superior member service by accurately and efficiently performing teller transactions in accordance with VACU policies and procedures. The role builds and maintains member relationships by recommending VACU products and services. The position is part-time, scheduled for 30 hours per week, with every Saturday from 8:30 a.m. to 1:00 p.m. and Monday through Friday from 11:00 a.m. to 6:30 p.m., with one weekday off.

Requirements

Minimum high school diploma or equivalent.
Math aptitude.
Professional appearance, manner, and communication skills.
Cash-handling or business experience, preferably at a financial institution.

Nice To Haves

Good understanding of products and services offered by financial institutions.
Satisfactory computer skills.

Responsibilities

Demonstrate appropriate knowledge of VACU policies and procedures related to the teller area, including security and information security.
Maintain appropriate knowledge of VACU products and services to meet member needs.
Make appropriate referrals of VACU products and services.
Perform paying and receiving transactions accurately, including deposits, check cashing, loan payments, miscellaneous sales, and cash advances.
Handle transactions proficiently, exercise good judgment, and seek approval for transactions exceeding the teller's authority.
Verify and balance the assigned cash drawer daily with minimal cash variances, assist with reconciling errors or discrepancies, and maintain cash in accordance with VACU policy.
Demonstrate basic knowledge of safe deposit box access procedures.
Provide quality service by following member service expectations.
Meet expectations for teller performance documentation in service quality, operations, and sales.
Comply with enterprise-level policies and procedures, including Risk Management policies; complete required ongoing training, including BSA, OFAC, and Information Security; and report Risk Management Policy violations in accordance with policy.
Perform other duties as required and assigned by the supervisor.