Teller - 30 Hours

Columbia Bank•Chico, CA

1d•$20 - $22•Onsite

About The Position

The Teller is the first point of contact for many clients and helps deliver Columbia Bank’s Breakthrough Client Service Standards. With guidance from the Branch Manager and Assistant Branch Manager, the Teller performs banking transactions accurately, ethically, confidentially, and in compliance with bank procedures and banking regulations. The role also maintains and strengthens client relationships through meaningful conversations that uncover financial needs and identify opportunities to offer suitable bank products and services. This position is fully onsite at 2025 Pillsbury Road, Chico, CA 95926, and is scheduled for 30 hours weekly. The pay range is $20–$22 per hour. The selected candidate’s rate may depend on job-related knowledge, skills, experience, education, and geographic location. The role may also be eligible for performance-based incentive compensation.

Requirements

High school diploma or GED.
Ability to learn and comply with bank policies, procedures, and systems.
Exceptional attention to detail and accuracy with written numbers, words, and verbal and written instructions.
Ability and willingness to build relationships with clients and other bank associates.

Nice To Haves

One year of previous banking or customer service experience.
Bilingual ability.

Responsibilities

Perform teller transactions and cash-handling functions accurately and confidentially, including deposits, withdrawals, cash advances, payments, transfers, check cashing, and cash-drawer balancing.
Perform and support daily tasks that maintain branch integrity, such as balancing the ATM using appropriate double custody, processing night-drop deposits, balancing negotiable instruments and the credit card machine, processing returned mail, and updating lobby rate sheets and brochures.
Mitigate risk by safeguarding cash in the drawer and promptly accounting for or transferring funds.
Interact with internal and external clients, anticipate their needs, and provide proactive solutions and problem resolution consistent with the bank’s Breakthrough Client Service Standards.
Continuously develop knowledge of Columbia Bank products and services and stay current on changes.
Discuss and uncover clients’ financial needs and identify and offer appropriate products and services.
Support branch referral goals by identifying basic banking product needs and referring clients to the appropriate business partner.

Benefits

Competitive incentive plan; performance-based incentive compensation may be available.
Professional development through tailored premier banker programs.
Career growth paths.
Medical, dental, and vision plans for eligible associates.
401(k) retirement savings plan with employer match for qualifying associate contributions.
Employee assistance program.
Life insurance.
Disability insurance.
Tuition assistance.
Mental health resources.
Identity theft protection.
Legal support.
Auto and home insurance.
Pet insurance.
Access to an online discount marketplace.
Paid vacation, sick days, volunteer days, and holidays.