Teller - 30 Hours

Columbia Bank•Arbuckle, CA
•$20 - $22•Onsite

About The Position

The Teller is often the first point of contact for clients and helps deliver Columbia Bank’s Breakthrough Client Service Standards. Guided by the Branch Manager and Assistant Branch Manager, the Teller performs banking transactions accurately, ethically, confidentially, and in compliance with bank procedures and regulations. The role also maintains and strengthens client relationships by having meaningful conversations to identify financial needs and opportunities to offer relevant bank products and services. This position works fully onsite at the posted location in Arbuckle, California, and is scheduled for 30 hours weekly. The pay range is $20–$22 per hour. The selected candidate’s pay rate depends on job-related knowledge, skills, experience, education, and geographic location; the role may also be eligible for performance-based incentive compensation. Benefits are available to eligible associates regularly scheduled to work at least 30 hours per week, beginning the first day of the month following hire.

Requirements

  • High school diploma or GED.
  • Ability to learn and comply with bank policies, procedures, and systems.
  • Exceptional attention to detail and accuracy with written numbers, words, and verbal and written instructions.
  • Ability and willingness to build relationships with clients and other bank associates.

Nice To Haves

  • One year of previous banking or customer service experience.
  • Bilingual ability.

Responsibilities

  • Perform teller transactions and cash-handling functions accurately and confidentially, including deposits, withdrawals, cash advances, payments, transfers, check cashing, and cash-drawer balancing.
  • Perform and support daily tasks that maintain branch integrity, such as using double custody when balancing the ATM, processing night-drop deposits, balancing negotiable instruments and the credit card machine, processing returned mail, and updating lobby rate sheets and brochures.
  • Mitigate risk by safeguarding cash in the drawer and promptly accounting for or transferring funds.
  • Interact with internal and external clients, anticipate their needs, and provide proactive solutions and problem resolution in line with the bank’s client service standards.
  • Maintain current knowledge of Columbia Bank products, services, and changes.
  • Discuss and uncover customers’ financial needs and identify and offer appropriate products and services.
  • Support branch referral goals by identifying basic banking product needs and referring clients to the appropriate business partner.

Benefits

  • Competitive incentive plan and potential performance-based incentive compensation.
  • Professional development through tailored premier banker programs.
  • Career growth opportunities.
  • Medical, dental, and vision plans for eligible associates.
  • 401(k) retirement savings plan with employer match for qualifying associate contributions.
  • Employee assistance program and mental health resources.
  • Life insurance and disability insurance.
  • Tuition assistance.
  • Identity theft protection and legal support.
  • Auto and home insurance and pet insurance.
  • Access to an online discount marketplace.
  • Paid vacation, sick days, volunteer days, and holidays.
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