Teller - 30 Hours

Columbia Bank•Arbuckle, CA
•Onsite

About The Position

The Teller is the first point of contact for most clients and helps deliver Columbia Bank’s Breakthrough Client Service Standards. With guidance from the Branch Manager and Assistant Branch Manager, the role ensures banking transactions are accurate, ethical, and compliant with bank procedures and banking regulations. Tellers maintain and enhance client relationships through meaningful conversations that uncover financial needs and identify opportunities to offer appropriate bank products and services. The role performs teller transactions and cash-handling functions accurately and confidentially, supports daily branch-integrity tasks, and mitigates risk through careful safekeeping and accounting of funds. Tellers interact with internal and external clients, anticipate needs, provide proactive solutions, stay current on bank products and services, and support branch referral goals by referring basic banking needs to appropriate business partners. This position is fully onsite at 540 Amanda Street, Arbuckle, CA 95912.

Requirements

  • High school diploma or GED.
  • Ability to learn and comply with all bank policies, procedures, and systems.
  • Exceptional attention to detail and accuracy with written numbers, words, and verbal and written instructions.
  • Ability and willingness to build relationships with clients and other bank associates.

Nice To Haves

  • One year of previous banking or customer service experience.
  • Bilingual.

Responsibilities

  • Perform client banking transactions and cash-handling functions accurately and confidentially, including deposits, withdrawals, cash advances, payments, transfers, check cashing, and balancing the cash drawer.
  • Perform and support daily tasks that maintain branch integrity, such as balancing the ATM using double custody, processing night drop deposits, balancing negotiable instruments and the credit card machine, processing returned mail, and updating lobby rate sheets and brochures.
  • Safeguard cash and mitigate risk through prompt accounting for or transfer of funds.
  • Interact with internal and external clients, anticipate their needs, and provide proactive solutions and problem resolution in alignment with the bank’s client service standards.
  • Build and maintain client relationships through meaningful conversations that uncover financial needs.
  • Maintain knowledge of Columbia Bank products and services and stay current on changes.
  • Identify and offer appropriate products and services, and support branch referral goals by referring basic banking products to the appropriate business partner.

Benefits

  • Competitive incentive plan.
  • Professional development through tailored premier banker programs.
  • Career growth paths.
  • Eligible associates scheduled to work at least 30 hours weekly receive comprehensive healthcare coverage, including medical, dental, and vision plans.
  • 401(k) retirement savings plan with employer match for qualifying associate contributions.
  • Employee assistance program.
  • Life insurance.
  • Disability insurance.
  • Tuition assistance.
  • Mental health resources.
  • Identity theft protection.
  • Legal support.
  • Auto and home insurance.
  • Pet insurance.
  • Access to an online discount marketplace.
  • Paid vacation, sick days, volunteer days, and holidays.
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