Teller - 30 Hours

Columbia Bank•Lincoln, CA

2d•Onsite

About The Position

The Teller is often the first point of contact for clients and helps deliver Columbia Bank’s Breakthrough Client Service Standards. With guidance from the Branch Manager and Assistant Branch Manager, the Teller performs banking transactions accurately, ethically, and in compliance with bank procedures and regulations. The role also builds and maintains client relationships through meaningful conversations that identify financial needs and opportunities to provide appropriate bank products and services. The Teller handles cash and teller transactions, supports daily branch tasks that maintain branch integrity, and mitigates risk through safe handling and prompt accounting or transfer of funds. The role interacts with internal and external clients, provides proactive solutions and problem resolution, maintains current knowledge of bank products and services, and supports branch referral goals.

Requirements

High school diploma or GED.
Ability to learn and comply with all bank policies, procedures, and systems.
Exceptional attention to detail and accuracy with written numbers, words, and verbal and written instructions.
Ability and willingness to build relationships with clients and other bank associates.

Nice To Haves

One year of previous banking or customer service experience.
Bilingual ability.

Responsibilities

Perform teller transactions and cash-handling functions accurately and confidentially, including deposits, withdrawals, cash advances, payments, transfers, and check cashing.
Balance the cash drawer.
Perform and support daily branch-integrity tasks, such as using double custody when balancing the ATM, processing night-drop deposits and returned mail, balancing negotiable instruments and the credit card machine, and updating lobby rate sheets and brochures.
Safeguard money in the cash drawer and ensure prompt accounting or transfer of funds to mitigate risk.
Anticipate client needs and provide proactive solutions and problem resolution in alignment with the bank’s Breakthrough Client Service Standards.
Maintain and deepen knowledge of Columbia Bank products and services and stay current on changes.
Discuss and uncover clients’ financial needs and offer appropriate products and services.
Support branch referral goals by identifying basic banking product needs and referring clients to the appropriate business partner.

Benefits

Medical, dental, and vision plans for eligible associates.
401(k) retirement savings plan with employer match for qualifying associate contributions.
Employee assistance program.
Life insurance and disability insurance.
Tuition assistance.
Mental health resources.
Identity theft protection and legal support.
Auto and home insurance and pet insurance.
Access to an online discount marketplace.
Paid vacation, sick days, volunteer days, and holidays.
Competitive incentive plan; the role may be eligible for performance-based incentive compensation.
Professional development through tailored premier banker programs.
Career growth paths.