Part Time Teller

PNC Bank•Princeton, NJ

13d•Onsite

About The Position

As a Part Time Teller within PNC's Central Jersey retail organization, you will be based at the Princeton Shopping Center location in Princeton, New Jersey. PNC describes this as an in-office role and encourages candidates to discuss workplace expectations with their recruiter and hiring manager. The Teller delivers a customer experience intended to support customers’ financial wellbeing and loyalty, processes customer interactions, and helps customers identify suitable financial products and transaction options. The role also supports accurate and efficient teller and branch operations while following applicable policies and procedures. PNC will not sponsor employment visas or participate in STEM OPT for this position.

Requirements

Prior experience is not required.
Demonstrate the knowledge, skills, and abilities appropriate to the role.
No degree is required; a comparable combination of education, job-specific certifications, and experience, including military service, may be considered in lieu of a degree.
Required capabilities include accuracy and attention to detail, addressing customer needs, banking products, digital awareness, effective communication, fraud detection and prevention, managing multiple priorities, matrix management, problem solving, and understanding customer needs.

Nice To Haves

Preferred skills include accountability, banking, client loyalty, customer experience, customer service, identifying opportunities, leveraging technology, and proactive sales.

Responsibilities

Deliver a customer experience aimed at improving customers’ financial wellbeing and loyalty while increasing share of wallet.
Process a variety of customer interactions and educate customers about alternatives for financial interactions.
Identify banking opportunities during customer interactions and make appropriate referrals to branch staff.
Conduct lobby engagement activities to connect with customers and position PNC products to meet their needs.
Educate customers about options for managing financial transactions using technology, tools, and resources.
Apply product and procedural knowledge to resolve customer problems.
Follow policies and procedures and exercise sound judgment within established limits.
Complete teller and branch daily operations and maintenance transactions efficiently and accurately.
Assess and manage risks associated with business objectives and activities in accordance with PNC’s Enterprise Risk Management Framework.

Benefits

Medical and prescription drug coverage, including a Health Savings Account feature, depending on eligibility.
Dental and vision options, depending on eligibility.
Employee life insurance.
401(k) with PNC match.
Pension and stock purchase plans.
Backup child and elder care.
Adoption, surrogacy, and doula reimbursement.
Educational assistance, including select fully paid programs.
Wellness program with financial incentives.
Parental leave, depending on eligibility.
Up to 11 paid holidays each year, depending on eligibility.
Seven occasional absence days each year, unless otherwise required by law, depending on eligibility.
Vacation accrual for part-time employees based on hours worked in the current calendar year; accrued vacation may be used after 90 days of service.
Incentive-eligible compensation based on company, business, and/or individual performance.