Full Time Teller - Tulsa (71st & Memorial)

MidFirst Bank • Tulsa, OK

12d

About The Position

The Teller efficiently processes a variety of customer transactions while providing a high level of service and identifying bank products and services that may benefit current and potential customers. The role requires a proactive, friendly, and courteous approach, with an emphasis on creating positive customer experiences.

The position includes paid informal and formal training. Formal training consists of one full week of training and testing, scheduled Monday through Friday from 8:00 a.m. to 5:00 p.m. within the first three weeks of employment. Employees must successfully pass the Teller Certification test before operating a teller drawer.

Full-time employees are scheduled for 40 hours per week within the banking center’s operating hours: Monday through Friday, 7:15 a.m. to 8:15 p.m.; Saturday, 8:45 a.m. to 3:15 p.m.; and Sunday, 11:45 a.m. to 4:15 p.m. Candidates must be available to work weekend hours. A $5.00-per-hour shift differential applies to hours worked after 6:00 p.m. Monday through Friday, after 1:00 p.m. on Saturdays, and any hours worked on Sundays.

Requirements

• At least 6 months of cash-handling and/or point-of-sale (POS) transaction experience in a retail sales or food industry environment.
• Excellent customer-service skills, including oral and written communication.
• Ability to contribute effectively to a positive team environment and work toward achieving goals.
• Careful attention to detail and strong organizational skills, including close adherence to bank procedures and regulations.
• Strong work ethic and high integrity.
• Strong computer and 10-key skills.
• Outgoing, assertive, confident, and enthusiastic personality.
• Must participate in informal and formal paid training and successfully pass the Teller Certification test before operating a teller drawer.
• Must be available to work weekend hours.
• Ability to stand or sit for long periods, type, perform repetitive motions, and lift and carry cash drawers, coin bags, and boxes weighing up to 25 pounds.

Nice To Haves

• Knowledge of banking products and procedures.
• Successful sales record in a retail sales or banking environment.
• Fluent verbal and written Spanish skills.
• Proficiency with Microsoft applications, including Word, Outlook, and Excel.

Responsibilities

• Greet customers and facilitate a welcoming, customer-focused environment.
• Process customer transactions efficiently and accurately in a fast-paced environment while maintaining a balanced cash drawer and following internal controls and procedures.
• Generate new business and expand relationships with current customers by cross-selling beneficial bank products and services.
• Build customer loyalty by developing relationships and providing exceptional service.
• Respond to customer inquiries and concerns by researching and identifying positive solutions.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed