Teller (Part Time) - Tulsa, South Memorial

Prosperity Bank•Tulsa, OK

15h

About The Position

The Teller performs banking transactions and related customer-service functions, including processing deposits and loan payments, cashing checks and other negotiable instruments, posting to general ledger accounts, processing transfers and credit card cash advances, and selling financial instruments. The role promotes bank products and services while providing courteous, professional service and maintaining customer privacy. The Teller operates an online teller terminal, verifies and balances cash, resolves discrepancies, follows established teller and compliance procedures, and maintains accurate reports and records. The role also supports area staff and management, may assist with training or orientation, attends required meetings and training, and performs assigned night-drop and clerical duties. This position has no supervisory responsibilities.

Requirements

High school graduate or equivalent.
At least one year of related experience or cash-handling experience.
Good communication skills.
Professional appearance, dress, and attitude.
Good math skills.
Good typing skills.
Ability to operate related computer applications and business equipment, including an adding machine, typewriter, copy machine, coin and money counting machines, and telephone.
Complete all required training and webinars in the 90-day plan.

Nice To Haves

Understanding of bank operations.
Previous Teller experience.
Proficiencies or knowledge in Mentor Program, DNA Standard/UX, CTR/MIL, IVIEW, product knowledge, SCO, ATM balancing, WITS/Wires (minimum domestic), risk management, and dual control.

Responsibilities

Represent the bank courteously and professionally while performing teller functions efficiently, effectively, and accurately.
Receive and process deposits and loan payments.
Cash checks and other negotiable instruments and examine documents for endorsements and negotiability.
Process transfers between accounts and credit card cash advances.
Sell traveler’s checks, official checks, and money orders.
Verify and balance cash daily, promptly detect and resolve discrepancies, and maintain an acceptable balancing record.
Follow teller procedures and compliance requirements, and maintain no more than one proof error within a 30-day period.
Promote and cross-sell bank products and services to address customer needs and strengthen relationships.
Resolve customer requests and inquiries promptly, maintain customer privacy, and uphold the bank’s quality and professional reputation.
Operate the online teller terminal and maintain accurate, complete, and timely reports and records.
Coordinate with area personnel and management, assist staff as needed, and assist with training or orientation when required.
Keep the supervisor informed about area activities, problems, or concerns.
Attend meetings and training classes, which may take place on weekdays, evenings, and/or Saturdays.
Perform assigned night-drop functions and related clerical duties.
Keep work areas clean, secure, and well maintained.
Perform other duties as assigned.