Teller Part Time South Salem

Wells Fargo Bank•Salem, OR

2d•Onsite

About The Position

Wells Fargo is seeking a part-time Teller to join its National Branch Network in South Salem, Oregon. This customer-focused, in-branch role supports customers’ everyday banking needs by accurately processing transactions and providing a welcoming, reliable experience. The Teller is a primary point of contact for customers and represents the branch through strong service, attention to detail, and genuine care. The role involves learning about customers’ needs, introducing helpful products, services, and digital tools, and connecting customers to a banker for more detailed product conversations. The Teller works closely with branch teammates to support smooth daily operations and a consistent, high-quality customer experience. Wells Fargo describes the position as an entry point into retail banking, with training, coaching, and opportunities for career growth and mobility.

Requirements

At least 6 months of experience interacting with customers, or equivalent experience demonstrated through work, training, military experience, or education.
Ability to work a schedule that includes Saturdays.
Ability to follow policies, procedures, and controls while maintaining accuracy and accountability.

Nice To Haves

Experience in customer-facing roles, with strong attention to detail and the ability to accurately process transactions across multiple systems in fast-paced environments.
Strong verbal communication and active listening skills, including the ability to understand needs, ask effective questions, and clearly explain solutions.
Proven cash-handling experience.
Ability to quickly build accuracy, confidence, and consistency in customer transactions.
A professional, integrity-driven approach focused on building trust through reliable service.
Ability to recognize potential risk, ask questions, and appropriately escalate concerns.
Ability to understand customer needs, identify referral and service opportunities, and educate customers on digital banking tools.
Strong collaboration and relationship-building skills.
Organization, adaptability, and the ability to prioritize in a dynamic, customer-focused environment.
Ability to resolve routine customer concerns with sound judgment and professionalism.

Responsibilities

Accurately process routine transactions, including deposits, withdrawals, payments, and check cashing.
Welcome customers, understand their needs, and guide them toward efficient banking options, including digital tools, self-service options, or the appropriate team member.
Build customer relationships, listen to understand everyday financial needs, and connect customers with relevant information, services, digital tools, or bankers.
Identify potential product or service needs, introduce solutions at a high level, and refer customers to a banker for detailed guidance.
Complete transactional and operational activities accurately, exercising sound judgment and managing risk in accordance with policies and controls.
Communicate clearly, ask questions to clarify customer needs, and explain solutions or next steps.
Collaborate with branch teammates, follow leadership direction, and escalate complex situations as needed.
Resolve routine customer questions or concerns and escalate more complex issues for timely resolution.
Follow applicable risk and compliance programs, policies, and procedures; identify and escalate issues and make sound risk decisions.