Part Time Teller - Winston Salem

PNC•Winston-Salem, NC

3d•Onsite

About The Position

As a part-time Teller in PNC's Retail Banking organization, based in Winston Salem, North Carolina, you deliver customer experiences intended to improve financial wellbeing and build loyalty. You process customer interactions, explain available options for financial transactions, identify banking opportunities, and make appropriate referrals to branch staff. You also engage with customers in the lobby and use technology, tools, and resources to help them manage transactions and find products suited to their needs. You apply product and procedural knowledge to resolve customer problems, follow policies and procedures, and exercise sound judgment within established limits. You help ensure daily teller and branch operations and maintenance transactions are completed accurately and efficiently. PNC describes this as an in-office position and does not provide employment visa sponsorship or participate in STEM OPT for this role.

Requirements

Demonstrate appropriate knowledge, skills, and abilities for the role.
No prior experience is required.
No degree, diploma, GED, certification, or license is required; a comparable combination of education, job-specific certifications, and experience, including military service, may be considered in lieu of a degree.

Nice To Haves

Preferred skills include accountability, banking, client loyalty, customer experience, customer service, identifying opportunities, leveraging technology, and proactive sales.
Relevant competencies include accuracy and attention to detail, addressing customer needs, banking products, digital awareness, effective communication, fraud detection and prevention, managing multiple priorities, matrix management, problem solving, and understanding customer needs.

Responsibilities

Deliver customer experiences that support customer financial wellbeing, build loyalty, and increase share of wallet.
Process a variety of customer interactions and explain alternatives for financial transactions.
Identify banking opportunities through meaningful conversations and make appropriate referrals to branch staff.
Perform lobby engagement activities and position PNC products to meet customer needs.
Educate customers on ways to manage financial transactions using technology, tools, and resources.
Apply product and procedural knowledge to solve customer problems.
Follow policies and procedures and exercise sound judgment within established limits.
Complete teller and branch daily operations and maintenance transactions efficiently and accurately.

Benefits

Medical and prescription drug coverage, with a Health Savings Account feature, depending on eligibility.
Dental and vision options, depending on eligibility.
Employee life insurance.
401(k) with PNC match.
Pension and stock purchase plans.
Back-up child and elder care.
Adoption, surrogacy, and doula reimbursement.
Educational assistance, including select fully paid programs.
Wellness program with financial incentives.
Parental leave, depending on eligibility.
Up to 11 paid holidays each year, depending on eligibility.
Seven occasional absence days each year, unless otherwise required by law, depending on eligibility.
Vacation accrual based on hours worked, including overtime, for part-time employees; accrued vacation may be used after 90 days of service.