Teller Part Time South Miami

Wells Fargo Bank•Miami, FL

5d•Onsite

About The Position

Wells Fargo is seeking a Teller to join its National Branch Network. This front-line, customer-focused role supports customers’ everyday banking needs through in-branch interactions. The Teller processes transactions accurately, provides a welcoming and reliable experience, and represents the branch through attentive service and care. The role builds foundational banking skills by helping identify customer needs, introducing relevant products, services, and digital tools, and connecting customers with bankers for more detailed product conversations. Tellers work with branch teammates to support daily operations and deliver a consistent, high-quality customer experience. Wells Fargo provides training, coaching, and a team-based culture to support growth and career mobility. The position is part time and located at 1541 Sunset Dr, Coral Gables, Florida. The schedule will include Saturdays. The role is not eligible for Visa sponsorship.

Requirements

At least 6 months of experience interacting with customers, or equivalent demonstrated through work experience, training, military experience, education, or a combination of these.
Ability to work a schedule that includes Saturdays.

Nice To Haves

Experience in customer-facing roles, with strong attention to detail and the ability to accurately process transactions across multiple systems in fast-paced environments.
Strong verbal communication and active listening skills, including the ability to understand needs, ask effective questions, and clearly explain solutions.
Ability to follow policies, procedures, and controls while maintaining accuracy and accountability.
Proven cash-handling experience.
Ability to develop accuracy, confidence, and consistency in customer transactions.
Professional, integrity-driven approach focused on building trust through reliable service.
Ability to recognize potential risk, ask questions, and appropriately escalate concerns.
Ability to understand customer needs, identify referral and service opportunities, and educate customers on digital banking tools.
Strong collaboration and relationship-building skills.
Organization and adaptability, with the ability to prioritize in a dynamic, customer-focused environment.
Ability to resolve routine customer concerns with sound judgment and professionalism.

Responsibilities

Accurately process routine transactions, including deposits, withdrawals, payments, and check cashing.
Welcome customers, understand their needs, and guide them to suitable banking options, including digital tools, self-service, or the appropriate team member.
Build customer relationships by listening to understand everyday financial needs and connecting customers with relevant information, services, digital tools, or bankers.
Identify potential product or service needs, introduce solutions at a high level, and refer customers to a banker for detailed guidance.
Complete transactional and operational activities accurately, use sound judgment, and manage risk in accordance with policies and controls.
Use clear communication and active listening to clarify customer needs and explain solutions or next steps.
Collaborate with branch teammates, follow leadership direction, and escalate complex situations as needed.
Resolve routine customer questions or concerns and escalate more complex issues for timely resolution.
Follow applicable Wells Fargo risk and compliance programs, policies, and procedures, and appropriately escalate and remediate issues.