Full Time Teller - Tulsa (71st & Memorial)

MidFirst Bank • Tulsa, OK

11d

About The Position

Tellers efficiently process a variety of customer transactions while providing a high level of service and identifying bank products and services that may benefit current and potential customers. They are expected to be proactive, friendly, and courteous, and to seek opportunities to create a positive customer experience. Full-time employees are scheduled for 40 hours per week within the banking center’s operating hours. Weekend availability is required. Paid informal and formal training is required; formal training consists of one full week of training and testing during the first three weeks of employment, scheduled Monday through Friday from 8:00 a.m. to 5:00 p.m. Employees must pass the Teller Certification test before operating a teller drawer. A shift differential of $5.00 per hour applies to hours worked after 6:00 p.m. Monday through Friday, after 1:00 p.m. on Saturdays, and any hours worked on Sundays.

Requirements

• At least 6 months of cash-handling and/or Point of Sale (POS) transaction experience in a retail sales or food industry environment.
• Excellent customer-service skills, including oral and written communication.
• Ability to contribute effectively to a positive team environment and work toward achieving goals.
• Careful attention to detail and strong organizational skills; ability to closely follow bank procedures and regulations.
• Strong work ethic and high integrity.
• Strong computer and 10-key skills.
• Outgoing, assertive, confident, and enthusiastic personality.
• Must be available to work weekend hours.
• Ability to stand or sit for long periods, type, perform repetitive motions, and lift and carry cash drawers, coin bags, and boxes weighing up to 25 pounds.

Nice To Haves

• Knowledge of banking products and procedures.
• Successful sales record in a retail sales or banking environment.
• Fluent verbal and written Spanish skills.
• Proficiency with Microsoft applications such as Word, Outlook, and Excel.

Responsibilities

• Greet customers and facilitate a welcoming, customer-focused environment.
• Process customer transactions efficiently and accurately in a fast-paced environment while maintaining a balanced cash drawer and following internal controls and procedures.
• Generate new business and expand relationships with current customers by cross-selling relevant bank products and services.
• Build customer loyalty by developing relationships and consistently offering exceptional service.
• Respond to customer inquiries and concerns by researching and identifying positive solutions.
• Participate in informal and formal training and pass the Teller Certification test before operating a teller drawer.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed