Team Lead Jobs

About The Position

Requirements

• High school diploma or equivalent.
• Prior experience working as a clinical technician.
• Demonstrated leadership ability and success leading, mentoring, coaching, or developing others.
• Strong knowledge of clinic operations and technical procedures.
• Excellent leadership, communication, and interpersonal skills.
• Ability to manage schedules, establish priorities, and delegate effectively.
• Ability to provide clear, timely, respectful feedback and address performance concerns when necessary.
• Ability to train, mentor, motivate, and develop team members.
• Ability to remain calm and composed during complex, fast-paced, or emergent situations.
• Proficiency with EMR systems and daily chart management.
• Strong computer and organizational skills, including working knowledge of Word, Excel, PowerPoint, Google Drive, or similar systems.
• Ability to complete required departmental certifications within designated timeframes.
• Ability to maintain required OSHA, HIPAA, and CPR training and certifications.
• Ability to work a full-time schedule with flexibility based on business needs and participate in the weekend on-call rotation.
• Ability to travel to other ClearSight locations, including Oklahoma City, for training or meetings as needed.
• Professional references able to speak directly to leadership, teamwork, communication, accountability, and performance are required as part of the selection process; the 360-degree reference process may include former supervisors, peers, and people the candidate has led or mentored.

Nice To Haves

• Proven clinical training or certification.
• Successful experience in a lead position.

Responsibilities

• Lead the daily workflow and assignments of the clinical technician team.
• Manage technician schedules and adjust staffing based on patient volume, time-off requests, and unplanned absences.
• Delegate responsibilities based on clinic workflow, priorities, and needs.
• Assist doctors and team members with complex situations while maintaining professionalism and exceptional patient care.
• Serve as a liaison among patients, clinical technicians, doctors, and leadership.
• Lead, train, mentor, and develop clinical technicians.
• Participate in hiring and onboarding new team members with the Center Director and Director of Surgical and Clinical Services.
• Complete employee assessments and performance evaluations in a timely manner.
• Provide coaching, feedback, and verbal or written counseling when needed.
• Assist with offboarding processes in partnership with leadership.
• Organize and lead team meetings and training with the Center Director and Director of Surgical and Clinical Services.
• Help implement policies, procedures, and operational changes, and communicate them effectively to the team.
• Ensure daily patient charts are reviewed, audited for accuracy, and completed.
• Serve as a point of contact for diagnostic equipment representatives and Dedicated IT.
• Remain current on relevant clinical practices, policies, and organizational standards.
• Take charge of time-sensitive or emergent situations with a calm, level-headed approach.
• Step in and support other areas as needed, including taking patients and serving in the rotation.
• Participate in the weekend on-call rotation.
• Travel to other ClearSight locations, including Oklahoma City, for training or meetings as needed.

Benefits

• Full comprehensive benefits.
• 401(k) with matching.