Systems Analyst Jobs

About The Position

Requirements

• Bachelor's degree in Information Technology, Computer Science, Computer Engineering, Information Technology Management, or related field (or equivalent years of experience, education and training)
• 4+ years of experience in IT operations, application support, business systems analysis, workload automation, scheduling engineering, DevOps, or related technology roles
• Strong understanding of enterprise batch processing, job scheduling, workload automation, dependencies, calendars, triggers, alerts, and production support processes.
• Ability to troubleshoot complex technical issues across applications, infrastructure, integrations, databases, and scheduling platforms. Familiarity with Windows server environments and enterprise IT operations.
• Strong analytical, problem-solving, documentation, and communication skills.
• Ability to lead issue resolution efforts, coordinate across technical teams, and communicate status clearly to technical and non-technical stakeholders.
• Ability to work independently, manage competing priorities, and collaborate effectively in a remote environment.

Nice To Haves

• Experience with enterprise scheduling or workload automation platforms such as Tidal, Control-M, Redwood RunMyJobs, Stonebranch, Beta Systems Software, AutoSys, IBM Workload Scheduler, or similar tools.
• Experience with SAP background jobs, SAP batch processing, SAP integrations, or SAP operational support.
• Experience with APIs, REST integrations, event-based scheduling, file-based integrations, or enterprise integration patterns.
• PowerShell scripting experience.
• Experience with ITIL processes, including incident, problem, change, and release management.
• Experience contributing to scheduler migrations, platform modernization, workload conversion, or enterprise automation strategy.
• Experience mentoring team members or serving as a technical lead in a production support environment.

Responsibilities

• Lead the design, configuration, maintenance, and optimization of enterprise job schedules, workflows, calendars, triggers, dependencies, alerts, and automation processes.
• Support workload automation across SAP and non-SAP environments using enterprise scheduling platforms such as Tidal, Control-M, Redwood RunMyJobs, Stonebranch, Beta Systems Software, or similar tools.
• Provide senior-level production support for batch cycles, scheduled processes, integrations, and automation workflows, including participation in an on-call rotation.
• Troubleshoot complex scheduling and batch processing issues, including job failures, delays, dependency conflicts, missed triggers, calendar issues, and downstream impacts.
• Serve as a technical lead during high-priority incidents, coordinating with application, infrastructure, database, security, cloud, and business teams to restore service and reduce business impact.
• Perform root cause analysis, identify recurring issues, and drive corrective actions that improve reliability, resiliency, recoverability, and operational stability.
• Partner with application teams and business stakeholders to onboard new systems, business processes, and integrations into the enterprise scheduling environment.
• Support scheduling and automation needs related to SAP, S/4HANA, SAP RISE, cloud ERP, hybrid platforms, and other enterprise applications.
• Contribute to scheduler modernization, migration planning, tool evaluation, workload conversion, and future-state automation strategy. Establish and maintain scheduling standards, naming conventions, runbooks, dependency documentation, support procedures, and operational best practices.
• Collaborate with project and delivery teams to ensure scheduling, automation, batch processing, and support requirements are incorporated into solution designs and implementation plans.
• Support change management, release coordination, testing, validation, and deployment activities for scheduling-related changes.
• Mentor associate and mid-level analysts by sharing technical knowledge, reviewing scheduling designs, and promoting consistent operational practices.
• Perform other responsibilities as needed or assigned.

Benefits

• medical
• dental
• vision
• wellness programs
• life insurance
• health and dependent care spending accounts
• paid time off
• 401(k)
• pension
• profit sharing
• short- and long-term disability
• tuition reimbursement
• adoption assistance