Systems Analyst III

Cleveland Clinic

1d • Remote

About The Position

The Systems Analyst III participates in the feasibility analysis, estimation, planning, design, development, prototyping, implementation, quality assurance, and modification of automated systems. The role defines training requirements, assists with systems training, and recommends solutions to improve system functionality. It also supports and designs department project assignments and small system implementations, and provides input to solution development efforts.

The position maintains schedules and project task plans, tracks information system resources for assigned projects, reports on timelines, and documents performance. It develops work products and documentation covering operational and business objectives, technology capabilities, and task-level resource requirements, while maintaining project documentation and communications. The role is remote, with a stated schedule of 8:00 a.m. to 5:00 p.m. Cleveland Clinic describes its team members as caregivers and emphasizes patient-first healthcare.

Requirements

• Associate degree in Information Technology, Computer Science, Health Sciences, Healthcare Administration, or a related field, and five years of experience in information technology involving application development and support or end-user training; equivalent experience in an operational or financial role using systems or data supported by this position may qualify.
• Alternatively, a high school diploma/GED or equivalent and seven years of experience.
• Alternatively, a bachelor’s degree and three years of experience.
• Strong analytical, critical-thinking, and communication skills.

Nice To Haves

• Bachelor’s degree.
• Microsoft, CompTIA, or equivalent certification.
• Epic experience, including certification, accreditation, or demonstrated proficiency.
• Experience with Epic Resolute Hospital Billing.
• Experience with Epic Resolute Professional Billing.
• Experience with Epic Claims.
• For Information Technology Division caregivers, ITIL Foundations certification is preferred.

Responsibilities

• Participate in feasibility analysis, estimating, planning, designing, developing, prototyping, implementing, quality assurance evaluation, and modifying automated systems.
• Define training requirements and assist with automated systems training.
• Recommend solutions to enhance system functionality.
• Support and design department project assignments and small system implementations.
• Provide input to solution development efforts.
• Maintain schedules.
• Track information system resources for assigned projects.
• Report on project timelines and document performance.
• Develop work products and documentation of operational and business objectives, technology capabilities, and task-level resource requirements.
• Maintain project task plans, documentation, and communications.
• Perform other duties as assigned.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: Associate degree