Systems Analyst III

Premera Blue Cross•WA Other Telecommuter, WA

1d•$81,100 - $157,100•Remote

About The Position

The Systems Analyst III analyzes business functions, processes, and procedures and recommends solutions aligned with business objectives, requirements, and cost effectiveness. The role collaborates on system development and design, including database, report, and interface design, and supports test planning, testing coordination or execution, issue triage, and solution improvements. It analyzes workflows, identifies root causes of operational challenges, redesigns processes to improve straight-through processing, and leverages automation to reduce manual effort and rework. The role works toward area and individual objectives under general direction and serves as a trusted resource with seasoned analytical, business, and technical expertise and strong domain knowledge. This is a telecommuter role. The analyst represents the business within an Agile delivery team and serves as a liaison between business and IT for implementations, enhancements, and ongoing maintenance. The role leads requirements work for complex initiatives; evaluates processes, data, and technology solutions; supports integration and solution design; and participates in testing and release planning. It also provides guidance to junior analysts. The position requires a bachelor’s degree in Information Systems, Computer Science, Business, or a related field, or an equivalent combination of education and experience, plus five years of business systems analysis experience. Preferred qualifications include Agile delivery experience, SQL, healthcare or health insurance domain knowledge, and familiarity with specified product development and collaboration tools.

Requirements

Bachelor's degree in Information Systems, Computer Science, Business, or a related field, or an equivalent combination of education and experience.
Five years of business systems analysis experience, including requirements elicitation, process analysis, stakeholder management, and delivery of technology solutions in a cross-functional environment.
Customer-focused ability to understand and align solutions with strategic business objectives and customer value.
Accountability and ability to deliver results within a self-organized team environment.
Ability to analyze complex business processes, system interactions, and operational workflows to identify improvement opportunities and scalable solutions.
Experience working with SQL, large datasets, and data-validation techniques to support business and operational decision-making.
Ability to challenge existing processes and use technology to improve outcomes.
Ability to collaborate with Product Owners, Engineers, Architects, Data Teams, and Operations leaders to deliver end-to-end solutions.
Understanding of APIs, integrations, data pipelines, enterprise applications, and modern technology ecosystems.
Experience with Microsoft SQL Server, Snowflake, and enterprise data platforms for operational data analysis.
Experience developing and using dashboards, reports, and data visualizations with BI tools.
Experience designing and implementing automation using UiPath, Appian, or other low-code or workflow automation platforms.
Ability to understand business strategies, processes, and operational needs in the aligned domain and translate them into technology solutions.
Ability to promote collaboration and facilitate decision-making across business and technical teams.
Ability to analyze complex processes, system interactions, and data relationships to identify risks, opportunities, and solutions.
Ability to elicit, analyze, organize, document, prioritize, and trace requirements throughout the solution lifecycle.
Exceptional written and verbal communication skills for technical teams, business stakeholders, and leadership audiences.
Ability to explain technical concepts and solution impacts to non-technical audiences.
Ability to make sound tactical and operational decisions using analysis, business knowledge, experience, and judgment.
Strong problem-solving and root cause analysis skills, including proactively identifying and mitigating risks.
Strong facilitation skills, including leading medium to large group discussions, workshops, and requirements sessions.
Comfort working in ambiguous or rapidly changing environments and bringing clarity to moderately complex and complex business scenarios.

Nice To Haves

Experience in a software development environment using Agile delivery practices, including Scrum and SAFe.
Knowledge of project delivery methodologies, including Agile and Waterfall.
Experience using SQL for data analysis, validation, troubleshooting, reporting, and requirements support.
Knowledge of healthcare or health insurance industry processes and systems.
Experience with product development and collaboration tools such as Azure DevOps, Visual Studio, Confluence, and Product Plan.

Responsibilities

Represent the business within an Agile delivery team and maintain relationships with business stakeholders.
Demonstrate expertise in the aligned business domain, including its processes, stakeholder needs, and technology strategies; act as a business-IT liaison for implementations, enhancements, and maintenance.
Lead requirements elicitation and analysis for complex initiatives, including decomposition sessions to define scope, dependencies, risks, and delivery considerations.
Collaborate with business partners, IT partners, and delivery teams to document epics, features, user stories, acceptance criteria, use cases, business and functional requirements, UI specifications, and business rules.
Apply business analysis techniques such as business process, cost-benefit, and workflow analysis, business capability assessment, and solution evaluation.
Identify automation opportunities and develop low-code solutions to reduce repetitive manual work and improve process consistency.
Gather requirements using stakeholder interviews, workshops, document analysis, story mapping, process mapping, and workflow analysis.
Develop and maintain knowledge of Premera systems, business processes, data assets, and technology capabilities in the aligned domain and related areas.
Research, evaluate, and recommend business and technology solutions to address challenges and improve operational effectiveness.
Apply knowledge of data architecture, data flows, integrations, and reporting considerations within the assigned domain.
Use SQL and other data tools for analysis, troubleshooting, requirements validation, metrics, root cause investigations, and ad hoc reporting.
Perform complex data analysis and mapping, define transformation rules, support integration design, and contribute to solution modeling.
Support testing across the SDLC, including planning, scenario development, execution support, defect triage, results validation, and User Acceptance Testing.
Provide recommendations and leadership regarding backlog priorities, dependencies, risks, and release planning.
Mentor junior analysts by sharing best practices, reviewing deliverables, and supporting professional development.
Perform other duties as assigned.

Benefits

Medical, vision, and dental coverage with low employee premiums.
Voluntary benefits, including pet insurance.
Life and disability insurance.
Retirement programs, including a 401(k) employer match and a pension plan vested after three years of service.
Wellness incentives and mental well-being resources, including counseling, stress management, and mindfulness programs.
Generous paid time off.
Tuition assistance for undergraduate and graduate degrees.
Employee recognition program.
Commuter perks.
Free on-site parking.
Subsidized on-campus cafes.
On-site activities, including health and wellness events, coffee connects, and disaster preparedness fairs.
Fitness and well-being center with in-person and virtual workouts and nutritional counseling.