Business Systems Analyst III

Medical Mutual•Cleveland, OH
•Hybrid

About The Position

Medical Mutual is hiring a Business Systems Analyst III to serve as an interface between business and information technology teams. The analyst identifies business requirements by understanding priorities and high-level concerns across both areas, and works with the systems development team throughout the project life cycle to ensure solutions meet business needs. The role also facilitates development of business cases and project estimates for proposed solutions and may act as project leader for small-scope projects. This is a hybrid role requiring three days per week on-site at the Brooklyn, Ohio office. Medical Mutual is an Ohio-based mutual health insurance company founded in 1934. The company serves more than 1.2 million members and offers health, life, disability, dental, vision, and indemnity plans, including group, Medicare, and individual coverage. It emphasizes employee development, an inclusive culture, and service to customers and communities.

Requirements

  • Bachelor's degree in computer science, business, or a related field, or an equivalent combination of education and experience.
  • Five years of experience as a Business Systems Analyst.
  • One year of experience in project management.
  • Advanced understanding of system design concepts.
  • Advanced understanding of the systems development life cycle.
  • Working knowledge of project management practices.

Responsibilities

  • Capture business needs and shape requirements through dialogue with business partners and IT.
  • Lead development of the business case and project estimates for proposed solutions.
  • Research alternative solutions, document solutions, and verify them against user requirements.
  • Obtain approval for requirements.
  • Lead testing, implementation, and training phases of systems projects.
  • Coordinate design reviews and walkthroughs to communicate system designs and validate proposed solutions.
  • Provide project management leadership and coordination as needed.
  • Engage in continuous education and staff development.
  • Perform other duties as assigned.

Benefits

  • Company-provided equipment, including a laptop, monitors, keyboard, mouse, and headset.
  • Access to on-site fitness centers at many locations or gym membership reimbursement when a Medical Mutual facility is unavailable.
  • On-site cafeteria at the Brooklyn headquarters, serving hot breakfast and lunch.
  • Employee discounts at places in and around town.
  • Opportunity to earn cash rewards for shopping with Medical Mutual customers.
  • Business casual attire, including jeans.
  • Employee bonus program.
  • 401(k) with company match up to 4% and an additional company contribution.
  • Health Savings Account with a company matching contribution.
  • Medical, dental, vision, life, and disability insurance.
  • Employee Assistance Program with professional counseling, personal and professional coaching, self-help resources, and work/life benefits assistance.
  • Company holidays and up to 16 PTO days during the first year, with options to carry over unused PTO.
  • Parental leave for eligible employees after 120 days of service, including maternity, paternity, or adoption leave.
  • Career development programs and classes.
  • Mentoring and coaching.
  • Tuition reimbursement up to $5,250 per year.
  • Business Resource Groups and a diverse, inclusive, and welcoming culture.
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